Medical Support Professional

7 days ago


London, Ontario, Canada Hearing Solutions Full time
Support Patients and Deliver Exceptional Care

Hearing Solutions is a leading provider of hearing healthcare solutions, and we are seeking a dedicated Medical Support Professional to join our team. As a key member of our staff, you will play a vital role in ensuring that our patients receive exceptional care and support.

About the Role:

  • Schedule appointments and maintain accurate appointment records.
  • Assist patients with third-party funding applications and verify insurance coverage.
  • Maintain client records and ensure data accuracy.
  • Perform administrative tasks, including filing and data entry.
  • Provide exceptional customer service and communicate effectively with clients and colleagues.

Requirements:

  • Post-secondary education or equivalent experience.
  • Minimum 1 year of experience in a customer-facing role, preferably in the healthcare or retail sector.
  • Strong written and verbal communication skills.
  • Ability to multitask and prioritize in a fast-paced environment.
  • Tech-savvy with the ability to quickly learn new systems and applications.

What We Offer:

  • A competitive salary of $45,000 - $55,000 per annum, depending on experience.
  • A comprehensive benefits package, including dental care, disability insurance, extended healthcare, and life insurance.
  • Paid vacation days and opportunities for professional growth and development.

About Hearing Solutions:

We are an equal opportunity employer that values respect and diversity in the workplace. Our commitment to accessibility includes providing barrier-free and accessible employment practices in compliance with the Accessibility for Ontarians with Disabilities Act (AODA).



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