Retail Sales Associate
1 month ago
Job Summary:
New Balance is seeking a Retail Sales Associate to join our team. As a key member of our retail team, you will provide world-class customer service and utilize product knowledge to meet the needs of customers.
Key Responsibilities:
- Provide exceptional customer service using proper selling techniques, product knowledge, and the GUEST service model.
- Correctly measure and fit customers with appropriate NB product.
- Inform customers about any promotions we have running.
- Keep the floor always looking its best – neat, organized, and well stocked.
- Make sure items are labeled and price marked properly.
- Know the cash register like you know your own cell phone.
- Protect our products by greeting customers, attaching/detaching security tags, monitoring floor merchandise, reporting shrinkage and security violations, etc.
- Follow safety regulations, including proper lifting procedures and timely reporting of all accidents and near misses.
Requirements for Success:
- Should be a people person.
- Past retail experience preferred, but not necessary.
- Strong customer service and verbal communication skills.
- Demonstrated ability to flourish in a team environment.
- Familiarity with cash register functions.
- Ability to quickly perform basic math.
- Willingness to work a flexible schedule that may include weekends and holidays.
- Ability to: lift 4 lbs. frequently; lift maximum 8 lbs. occasionally; kneel or squat frequently; push or pull 50 lbs. over 200 ft. occasionally; stand for extended periods of time; climb ladders occasionally; climb and descend stairs frequently (depending on location).
Flexible Work Schedule:
New Balance offers a flexible work schedule that allows associates to balance their work and personal life. Our hybrid model encourages rich in-person experiences, showcasing our commitment to teamwork and connection, while providing high levels of flexibility to associates.
Equal Opportunity Employer:
New Balance provides equal opportunities for all current and prospective associates and takes affirmative action to ensure that employment, training, compensation, transfer, promotion and other terms, conditions and privileges of employment are provided without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, age, handicap, genetic information and/or status as an Armed Forces service medal veteran, recently separated veteran, qualified disabled veteran or other protected veteran.
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