Sales and Operations Associate

1 week ago

NiagaraontheLake, Ontario, Canada Cole Haan LLC Full time

Job Summary

We are seeking a highly motivated and detail-oriented Sales and Operations Associate to join our team at Cole Haan LLC. As a Sales and Operations Associate, you will be responsible for supporting the Store Manager and Assistant Store Manager in the implementation of initiatives and achievement of goals and objectives, with a focus on Operations, Brand, and Talent.

Key Responsibilities:

  • Assist in achieving personal and store sales goals and performance metrics through the implementation of revenue building strategies.
  • Support staff to exceed individual and store goals.
  • Provide a world-class shopping experience through the effective execution of Extraordinary Brand Selling and Service Culture and Concierge Program.
  • Monitor and maintain compliance of all company policies and procedures, including all local, state, and federal employment laws.
  • Participate in visual merchandising directives and maintain standards consistent with company brand strategies.
  • Communicate with Store Manager, Assistant Store Manager, and/or directly to Corporate partners regarding product mix, trends, and needs.

Requirements:

  • Part-time position
  • Candidates must be at least 16 years of age
  • 2 years retail experience, specialty, and/or footwear retail preferred
  • Availability to work a flexible schedule, including nights, weekends, and holidays
  • Retail Operations knowledge, including sales, customer service, merchandising, inventory control, store budget preparation, and loss prevention
  • Proficient knowledge of computer systems and ability to navigate POS and handheld systems, Microsoft Office, and other solutions
  • Excellent verbal and written communication, delegation follow-up, and time management skills
  • Able to accomplish multiple tasks in a fast-paced environment
  • Able to work effectively with others in a team-oriented environment and provide excellent customer service
  • Ability to lift, push, and pull up to 25-50 pounds occasionally
  • Physical requirements include the ability to twist, bend, squat, reach, climb a ladder, and stand for extended periods of time, including repetitive use of upper extremities.

Equal Opportunity Employer:

Cole Haan is committed to meeting the spirit as well as the letter of the law. We have been, and continue to be, committed to Equal Opportunity Employment and equal treatment of all qualified individuals -- regardless of race, color, sex, national origin, age, religion, marital status, sexual orientation, gender identity, gender expression, veteran status, disability, or any other factors that are not job related.

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