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Restaurant Assistant Manager

2 months ago

Courtenay, British Columbia, Canada Dairy Queen Full time
About the Role

We are seeking a highly skilled and experienced Restaurant Assistant Manager to join our team at Dairy Queen. As a key member of our management team, you will be responsible for overseeing the daily operations of our restaurant, ensuring that our customers receive exceptional service and that our business runs smoothly and efficiently.

Key Responsibilities
  • Financial Management: Analyze and manage the restaurant's budget to optimize profits and ensure financial stability.
  • Operations Management: Evaluate and improve daily operations to increase efficiency and productivity.
  • Menu Planning and Pricing: Modify food preparation methods and menu prices to align with the restaurant's budget and customer preferences.
  • Staff Management: Recruit, train, and supervise staff to ensure excellent customer service and high-quality food preparation.
  • Customer Service: Address customer complaints and concerns in a professional and courteous manner.
  • Inventory Management: Organize and maintain inventory to minimize waste and optimize stock levels.
  • Health and Safety: Ensure that all health and safety regulations are followed to maintain a safe working environment.
  • Supervision: Supervise a team of 3-4 staff members to ensure that they are meeting their responsibilities and providing excellent customer service.
Requirements
  • Education: Secondary (high) school graduation certificate.
  • Experience: 2 years to less than 3 years of experience in a restaurant management role.
  • Skills: Excellent communication and interpersonal skills, ability to multitask and work in a fast-paced environment.
  • Certifications: Safe Food Handling certificate.
Benefits
  • Health Benefits: Health care plan.
  • Other Benefits: Other benefits.