Store Operations Manager

4 weeks ago


Markham, Ontario, Canada Presotea Full time
About the Role

We are seeking a highly skilled and experienced Store Manager to join our team at Presotea. As a Store Manager, you will be responsible for overseeing the daily operations of our store, ensuring that our customers receive exceptional service and that our store runs smoothly and efficiently.

Key Responsibilities
  • Store Operations: Manage the day-to-day operations of the store, including staff supervision, inventory management, and customer service.
  • Staff Management: Recruit, train, and develop a team of sales associates and management staff to ensure excellent customer service and sales performance.
  • Merchandise and Services: Determine the types of merchandise and services to be sold in the store, and implement strategies to increase sales and customer engagement.
  • Marketing and Promotion: Develop and implement marketing strategies to promote the store and its products, and to increase customer loyalty.
  • Financial Management: Manage the store's budget, including forecasting sales, controlling expenses, and ensuring that the store is profitable.
  • Customer Service: Ensure that customers receive exceptional service, and that their needs are met in a timely and efficient manner.
Requirements
  • Education: College or equivalent experience.
  • Experience: 2 years to less than 3 years of experience in a retail management role.
  • Skills: Excellent communication and interpersonal skills, ability to work in a fast-paced environment, and strong analytical and problem-solving skills.
Work Conditions and Physical Capabilities
  • Work Environment: Fast-paced retail environment.
  • Physical Demands: Combination of sitting, standing, and walking.
Personal Suitability
  • Adaptability: Ability to adapt to changing circumstances and priorities.
  • Collaboration: Ability to work collaboratively with colleagues and management.
  • Communication: Excellent written and verbal communication skills.
  • Integrity: High level of integrity and ethics.
  • Leadership: Ability to lead and motivate a team.
  • Problem-Solving: Ability to analyze problems and develop effective solutions.
  • Time Management: Ability to manage time effectively and prioritize tasks.


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