Donor Relations Coordinator

3 weeks ago

Barrie, Ontario, Canada Royal Victoria Regional Health Centre Full time
Donor Relations Assistant

The Royal Victoria Regional Health Centre Foundation is seeking a highly skilled and customer-focused Donor Relations Assistant to join our team. As a key member of our fundraising team, you will play a vital role in building and sustaining a strong financial foundation for the Royal Victoria Regional Health Centre.

Key Responsibilities:
  • Provide exceptional customer service to donors, ensuring a positive and personalized experience.
  • Accurately enter donor information into our CRM system, maintaining the highest level of data integrity.
  • Process donations and issue timely and accurate tax receipts, adhering to Canada Revenue Agency guidelines.
  • Assist with event registrations, invoice processing, and other administrative tasks as required.
  • Support the development of stewardship and cultivation materials, including donor reports and recognition programs.
Requirements:
  • Post-secondary diploma or certificate in office administration, data base management, or fundraising.
  • Minimum 1 year experience in managing a database, including data entry, donation processing, and data integrity.
  • Proven experience in identifying opportunities for donor engagement and enhanced involvement.
  • Highly proficient in Microsoft Office, with intermediate to expert skills in Excel and Mail Merges in Word.
  • Experience with Blackbaud products (Raisers Edge, NXT, Online Express, Importacular) an asset.
Competencies:
  • Natural orientation to customer service and ability to manage issues to resolution.
  • Attention to detail and accuracy in data entry.
  • Self-motivated, resourceful, and able to work independently.
  • Able to manage sensitive data and maintain the highest degree of confidentiality.
  • Exceptional organizational and time management skills, with the ability to prioritize work.

Please note that as a Regional Health Centre, our operations run 24/7, and depending on the program, you may be required to work weekdays and weekends, as well as all shifts - days, evenings, and nights.

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