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Food Service Team Lead

2 months ago

Fergus, Ontario, Canada Tim Hortons Full time
Job Title: Food Service Supervisor

We are seeking a highly motivated and experienced Food Service Supervisor to join our team at Tim Hortons. As a Food Service Supervisor, you will be responsible for leading a team of food service staff and ensuring that our customers receive exceptional service and high-quality food.

Key Responsibilities:
  • Lead and supervise a team of food service staff to ensure excellent customer service and food quality.
  • Develop and implement effective training programs to ensure staff are equipped with the necessary skills and knowledge to perform their duties.
  • Monitor and maintain high standards of food safety and hygiene in the kitchen and dining areas.
  • Manage inventory and supplies to ensure efficient operations and minimize waste.
  • Collaborate with other departments to ensure seamless service and resolve any issues that may arise.
  • Provide exceptional customer service and resolve any customer complaints in a professional and courteous manner.
Requirements:
  • 7 months to less than 1 year of experience in a food service environment.
  • Excellent leadership and communication skills.
  • Ability to work in a fast-paced environment and prioritize tasks effectively.
  • Strong problem-solving and conflict resolution skills.
  • Ability to work a variety of shifts, including evenings and weekends.
What We Offer:
  • A competitive salary and benefits package.
  • Opportunities for career advancement and professional growth.
  • A dynamic and supportive work environment.
  • Recognition and rewards for outstanding performance.