Program Worker, Settlement Support Specialist

2 days ago

Toronto ON, Canada CultureLink Settlement and Community Services Full time
Program Worker Job Summary

The Program Worker implements the Settlement Workers in Schools (SWIS) program at CultureLink Settlement and Community Services. SWIS provides needs assessment, referrals, follow-up support to clients, and group sessions to newcomer families and youth in various domains. Services need to be provided in a culturally sensitive manner while maintaining client confidentiality.

The Program Worker plans, carries out, and reports on program activities. In-person work at one or more schools is required. Proficiency with technology and online tools, such as Zoom and Google Meets, is essential for supporting clients with virtual programs.

Key Responsibilities
  • Plan workshops, programs, and information sessions with clients, families, children, and youth to ensure groups are sensitized on various settlement topics and issues.
  • Coordinate with external stakeholders, schools, and Orientation centers to partner in initiatives and activities facilitating the settlement process of families.
  • Prepare promotional material and publicize events through flyers and social media for programs to have full visibility.
  • Complete registration of clients and verify their data to uphold data integrity and validation.
  • Provide support with the Summer Settlement Program (SSP), hosting workshops for newcomer students and families.
  • Provide needs assessment and appropriate referrals during client intake process and provide tailored, incremental settlement plans to advance newcomer settlement goals.
Required Work Capacities

The Program Worker must possess the following work capacities:

  • Sitting at a desk for computer work (50% of the workday) and meetings.
  • Lifting files, laptop, and program supplies up to 5 kg.
  • Traveling between worksites.
  • Occasional deadlines and variety of tasks.
Qualifications

The Program Worker must possess the following qualifications:

  • Post-secondary program or degree in a field relevant to human services, or a combination of equivalent experience and education.
  • Three years of community work experience.
  • OCMS and iCARE experience will be considered an asset.
  • Strong oral and written communication skills in English.
  • Satisfactory Vulnerable Sector Screening within the past six months.
  • Facilitating the use of digital outreach tools and social media.
  • Competency in Word, Excel, Outlook, and Internet.
  • Authorization to work in Canada.

CultureLink Settlement and Community Services is an organization with 35 years of experience in developing and delivering services to meet the needs of diverse communities. We work within an anti-oppression framework and are committed to equity. This is a bargaining unit position.

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