Client Relations Specialist
6 days ago
Job Title: Customer Relations Coordinator
Location: Edmonton, AB
Company: beBee Professionals
Job Description:
We are seeking an experienced Customer Relations Coordinator to provide exceptional customer service, respond to customer inquiries, resolve customer complaints, and manage customer accounts for our company in Edmonton.
Key Responsibilities:
- Provide excellent customer service and support to internal and external customers
- Respond to customer inquiries and resolve customer complaints in a timely and professional manner
- Manage customer accounts, including updating customer information and resolving billing issues
- Collaborate with internal teams to resolve customer issues and improve customer satisfaction
- Develop and maintain relationships with customers to increase customer loyalty and retention
Requirements:
- Bachelor's degree in Business Administration, Marketing, or a related field
- At least 3 years of experience in customer service or a related field
- Excellent communication and interpersonal skills
- Ability to work independently and as part of a team
- Proficiency in Microsoft Office Suite
- Knowledge of customer service principles and practices
- Ability to handle customer complaints and inquiries
- Ability to work in a fast-paced environment
Benefits:
- Competitive salary
- Comprehensive benefits package
- Flexible working hours
- Professional development opportunities
- A friendly and supportive work environment
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