Client Relations Specialist

6 days ago


Edmonton, Alberta, Canada beBee Professionals Full time

Job Title: Customer Relations Coordinator

Location: Edmonton, AB

Company: beBee Professionals

Job Description:

We are seeking an experienced Customer Relations Coordinator to provide exceptional customer service, respond to customer inquiries, resolve customer complaints, and manage customer accounts for our company in Edmonton.

Key Responsibilities:

  • Provide excellent customer service and support to internal and external customers
  • Respond to customer inquiries and resolve customer complaints in a timely and professional manner
  • Manage customer accounts, including updating customer information and resolving billing issues
  • Collaborate with internal teams to resolve customer issues and improve customer satisfaction
  • Develop and maintain relationships with customers to increase customer loyalty and retention

Requirements:

  • Bachelor's degree in Business Administration, Marketing, or a related field
  • At least 3 years of experience in customer service or a related field
  • Excellent communication and interpersonal skills
  • Ability to work independently and as part of a team
  • Proficiency in Microsoft Office Suite
  • Knowledge of customer service principles and practices
  • Ability to handle customer complaints and inquiries
  • Ability to work in a fast-paced environment

Benefits:

  • Competitive salary
  • Comprehensive benefits package
  • Flexible working hours
  • Professional development opportunities
  • A friendly and supportive work environment


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