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Client Relations Specialist
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As a Customer Service Agent at 2559191 ALBERTA LTD, you will play a vital role in enhancing customer satisfaction and fostering positive relationships. Your primary responsibilities will include addressing inquiries, resolving issues, and providing comprehensive information about our services.
Key Responsibilities- Client Interaction: Serve as the primary point of contact for clients, addressing their questions and concerns.
- Advisory Role: Offer guidance on promotional strategies and services available.
- Communication: Prepare and disseminate communication materials to ensure clarity and understanding.
- Issue Resolution: Handle customer complaints effectively, ensuring a satisfactory resolution.
- Support Services: Provide ongoing support to clients post-sale, ensuring their needs are met.
- Education: Completion of secondary school or equivalent experience.
- Experience: A minimum of 1 month to less than 7 months in a similar role.
This is a permanent position requiring 40 hours per week of commitment. The working language is English.
Team StructureYou will be supervising a small team of 3-4 individuals, guiding them in delivering exceptional customer service.
