Client Relations Specialist

3 weeks ago


Edmonton, Alberta, Canada Yellowhead Commercial Roofing Ltd. Full time
Position Overview

As a Customer Service Agent at Yellowhead Commercial Roofing Ltd., you will play a vital role in ensuring client satisfaction and maintaining strong relationships with our customers.

Key Responsibilities
  • Client Advisory: Provide expert advice to clients regarding advertising and sales promotion strategies.
  • Material Preparation: Assist in creating brochures, reports, newsletters, and other essential materials.
  • Complaint Resolution: Address and resolve customer complaints and concerns effectively.
  • Billing Coordination: Arrange billing for services rendered to clients.
  • Service Explanation: Clearly explain the types and costs of services available.
  • Record Keeping: Maintain accurate records and statistics related to customer interactions.
  • Office Duties: Perform general office tasks as required.
  • Application Processing: Receive and process credit and employment applications.
  • Inquiry Response: Answer client inquiries and provide necessary information.
Qualifications
  • Education: No degree, certificate, or diploma required.
  • Experience: Willingness to train new employees.
Benefits
  • Health Benefits: Includes dental, health care, and vision care plans.
  • Additional Perks: Free parking available.
  • Employment Duration: Permanent position.
  • Working Language: English.
  • Work Hours: 30 to 40 hours per week.


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