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Client Relations Specialist
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The role of a Customer Service Agent at 2559191 ALBERTA LTD involves engaging with clients and ensuring their needs are met effectively.
Educational Requirements- Completion of secondary (high) school graduation certificate
- Equivalent experience may also be considered
- Serve as the primary contact for the organization
- Provide guidance to clients regarding promotional strategies
- Respond to both written and verbal inquiries
- Conduct research and prepare communication materials
- Address and resolve customer complaints or concerns
- Offer information and assistance to customers
- Facilitate refunds and credits as necessary
- Clarify the types and costs of services available
- Issue receipts and other documentation
- Explain procedures, risks, and benefits to clients
- Follow up with clients post-sale to ensure ongoing support
Supervise a team of 3-4 individuals.
Experience Requirements- Experience ranging from 1 to less than 7 months is preferred
- Type of Employment: Permanent
- Working Language: English
- Hours of Work: 40 hours per week
