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As a Customer Service Assistant at JMD 999 LTD., you will play a vital role in ensuring customer satisfaction and maintaining the organization's reputation.
Qualifications- Education: Completion of secondary (high) school graduation certificate is required.
- Experience: A minimum of 1 year to less than 2 years in a customer service role is preferred.
- Serve as the primary point of contact for clients, addressing their inquiries and concerns.
- Assist in the creation of promotional materials such as brochures, reports, and newsletters.
- Conduct research and compile communication materials to support organizational initiatives.
- Resolve customer complaints effectively and efficiently.
- Provide ongoing support to clients post-sale to ensure satisfaction.
- Proficient in MS Office applications.
- Ability to work under pressure and manage repetitive tasks.
- Attention to detail is essential for success in this role.
- Job Type: Permanent
- Work Language: English
- Hours: 35 hours per week