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Client Relations Specialist

3 months ago


Edmonton, Alberta, Canada JMD 999 LTD. Full time
Position Overview

As a Customer Service Assistant at JMD 999 LTD., you will play a vital role in ensuring customer satisfaction and maintaining the organization's reputation.

Qualifications
  • Education: Completion of secondary (high) school graduation certificate is required.
  • Experience: A minimum of 1 year to less than 2 years in a customer service role is preferred.
Key Responsibilities
  • Serve as the primary point of contact for clients, addressing their inquiries and concerns.
  • Assist in the creation of promotional materials such as brochures, reports, and newsletters.
  • Conduct research and compile communication materials to support organizational initiatives.
  • Resolve customer complaints effectively and efficiently.
  • Provide ongoing support to clients post-sale to ensure satisfaction.
Technical Skills
  • Proficient in MS Office applications.
Work Environment
  • Ability to work under pressure and manage repetitive tasks.
  • Attention to detail is essential for success in this role.
Employment Details
  • Job Type: Permanent
  • Work Language: English
  • Hours: 35 hours per week