Hotel Operations Specialist

16 hours ago

Edmonton, Alberta, Canada Nova Hotels Full time

Overview

Nova Hotels, a family-owned and operated hotel chain in Western Canada, is seeking an experienced Night Auditor to join their team.

The ideal candidate will possess excellent communication skills, a strong work ethic, and the ability to work well under pressure.

Job Summary

We are looking for a detail-oriented individual to assist with the nightly audit process, ensuring accuracy and efficiency in all financial transactions.

This role is perfect for someone who is organized, has strong analytical skills, and can maintain confidentiality.

Key Responsibilities:

  • Audit and balance daily revenues, including room charges, food and beverage sales, and other departmental income;
  • Verify and reconcile all credit card transactions and ensure accurate posting to guest folios;
  • Perform express check-outs and authorize credit cards as needed;
  • Maintain accurate records and reports, including night audit summaries and revenue reconciliation;
  • Distribute reports to management and staff as required;
  • Assist with various administrative tasks, such as responding to guest inquiries and resolving any issues that may arise.

Requirements:

  • High School diploma or equivalent;
  • 1-2 years of experience in a hospitality or related industry;
  • Excellent communication and interpersonal skills;
  • Strong analytical and problem-solving abilities;
  • Ability to work well under pressure and meet deadlines;
  • Proficient in Microsoft Office and other relevant software;
  • Physical stamina to work long hours, including evenings and weekends.

Benefits:

  • A competitive salary range of $45,000 - $60,000 per year;
  • Staff rates at any of our locations throughout NWT, Saskatchewan, and Alberta;
  • Extended health benefits for full-time employees;
  • Employee discounts at F&B outlets;
  • Ongoing training and professional development opportunities;
  • A dynamic and supportive work environment.

About Us:

Nova Hotels is committed to providing exceptional customer service and creating memorable experiences for our guests.

We strive to be a leader in the hospitality industry, known for our warm and welcoming atmosphere, delicious cuisine, and impeccable service.

Salary:

$52,500 per year (estimated), based on location and experience.

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