Senior Operations Manager

4 weeks ago


CavanMonaghan, Canada Waste Connections of Canada Full time

Company Overview:

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The successful candidate will be responsible for developing and implementing procedures and systems to ensure safe, efficient, and cost-effective operations. They will also be responsible for full profit and loss responsibility, including developing annual business plans and budgets, adjusting staffing requirements, and monitoring safety initiatives and incentives.

Key Responsibilities:

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  • Develop and implement procedures and systems for employees to operate in a safe, efficient, and cost-effective manner
  • Full P&L responsibility, including developing annual business plans and budgets
  • Adjust and monitor staffing requirements and cost adjustments to meet customer service expectations and productivity targets
  • Approve and monitor safety initiatives and incentives to meet target
  • Negotiate or guide negotiations of disposal and transportation costs and third-party transfer station arrangements to optimize tons to landfills
  • Monitor carryovers and customer-initiated feedback to optimize customer service levels
  • Approve and monitor sales plans, including territory planning, productivity metrics, sales tracking, and sales structure
  • Review new/lost business, service increases/decreases, and impact on margin and volume with the sales manager
  • Implement organizational structure and succession plans designed to meet business plan and people development objectives
  • Provide training, coaching, goal setting, and reviews of direct reports to optimize performance
  • Review and approve District Controllers monthly forecasts and other reports required by corporate office
  • Identify strategic acquisition candidates and negotiate transactions
  • Ensure appropriate plans are in place to facilitate integration and meet pro-forma targets
  • Identify potential business partners, e.g., third-party transfer stations, and negotiate partnership/joint venture agreements to assist in meeting plan goals
  • Participate in industry conferences, associations, and other networking venues as appropriate
  • Develop relationships and liaise with key partners in municipal government, e.g., mayor, waste division, understand landscape, deal with emerging issues, and address environmental and waste concerns
  • Oversee personnel needs of the District, including selecting, coaching, and training employees and evaluating employee performance

Requirements:

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  • Minimum 10 years experience in a senior operations management and/or sales management role
  • Prior transportation/logistics experience is an asset
  • Post-secondary degree, preferably in business/commerce
  • Excellent planning, strategy, and analytical skills
  • Highly developed leadership and entrepreneurial skills
  • Excellent negotiation and communication skills
  • Proven track record in meeting business plan objectives

Benefits:

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This is a competitive role with a salary range of $110,000-$140,000 per year, depending on experience. We also offer excellent benefits, including medical, dental, vision, life insurance, and RRSP plans.

Physical Demands and Work Environment:

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  • Work performed in an office and field environment; includes walking regularly throughout the work day
  • Frequent use of the telephone and computers in performing the job duties
  • Occasional travel by airplane and automobile in conducting business is necessary

What's In It for You?

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You will be joining a team environment with colleagues who embrace a "work hard, play harder" culture. Our compensation package is competitive and comes with excellent benefits, including medical, dental, vision, life insurance, and RRSP plans. You'll also be associating yourself with a company that likes to lead by example, through a strong presence in our local communities, charitable giving, sustainability initiatives, and more.

Equal Opportunity Employer:

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Waste Connections of Canada/Enviro Connexions is an Equal Opportunity Employer.


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