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Retail Store Supervisor

2 months ago


Newmarket, Ontario, Canada Petro Canada Full time
About the Role

We are seeking a highly skilled and experienced Retail Store Supervisor to join our team at Petro Canada. As a key member of our retail operations team, you will be responsible for leading a team of sales associates and ensuring that our stores operate efficiently and effectively.

Key Responsibilities
  • Team Leadership: Supervise and lead a team of 5-10 sales associates, providing guidance and support to ensure excellent customer service and sales performance.
  • Store Operations: Oversee the day-to-day operations of the store, including inventory management, merchandising, and visual displays.
  • Customer Service: Ensure that customers receive exceptional service, responding to their needs and resolving any issues in a timely and professional manner.
  • Sales Performance: Analyze sales data and develop strategies to increase sales and improve customer engagement.
  • Inventory Management: Manage inventory levels, including ordering and receiving merchandise, and maintaining accurate records.
  • Reporting and Analysis: Prepare and submit regular reports on sales performance, customer feedback, and other key metrics.
  • Training and Development: Provide training and coaching to sales associates to ensure they have the skills and knowledge needed to succeed in their roles.
Requirements
  • Education: Secondary (high) school graduation certificate.
  • Experience: 7 months to less than 1 year of experience in a retail or customer service role.
  • Skills: Excellent communication and interpersonal skills, with the ability to work effectively in a team environment.
  • Accommodations: Petro Canada is committed to providing a welcoming and inclusive work environment for all employees, including those with disabilities.