Restaurant Operations Manager

4 weeks ago


Kitchener, Ontario, Canada Ontario Inc. Full time

Job Title: Restaurant Operations Manager

Job Summary: We are seeking a highly skilled Restaurant Operations Manager to join our team at Ontario Inc. The successful candidate will be responsible for overseeing the daily operations of our restaurant, ensuring exceptional customer service, and maintaining a high level of food quality.

Key Responsibilities:

  • Monitor staff performance and provide coaching and feedback to improve productivity and quality.
  • Plan and organize daily operations, including menu planning, inventory management, and supply chain logistics.
  • Recruit, train, and develop a team of skilled staff to deliver exceptional customer service.
  • Determine the type of services to be offered and implement operational procedures to ensure efficiency and effectiveness.
  • Negotiate arrangements with suppliers for food and other supplies to ensure the best possible prices and quality.
  • Address customer complaints and concerns in a professional and courteous manner.

Requirements:

  • Secondary (high) school graduation certificate.
  • 1 year to less than 2 years of experience in a related field.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and under pressure.
  • Physical stamina to work in a physically demanding environment.

Work Environment:

  • Fast-paced environment.
  • Work under pressure.
  • Physically demanding.

Personal Suitability:

  • Dependability.
  • Efficient interpersonal skills.
  • Excellent written communication.
  • Organized.
  • Reliability.
  • Ability to multitask.

Benefits:

  • Dental plan.
  • Health care plan.

Support for Newcomers and Refugees:

  • Recruits newcomers and/or refugees who were displaced by a conflict or a natural disaster.
  • Supports newcomers and/or refugees with foreign credential recognition.

Support for Youths:

  • Offers on-the-job training tailored to youth.

Support for Indigenous People:

  • Develops and maintains relationships with indigenous communities, indigenous-owned businesses, and organizations.

Work Term: Permanent

Work Language: English

Hours: 40 hours per week



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