Reception Supervisor
2 days ago
We are seeking a highly organized and detail-oriented Reception Supervisor to join our team at The Clinic at Christie Inc.
Job Summary:The Reception Supervisor will be responsible for providing exceptional customer service, managing front desk operations, and supervising a team of administrative clerks.
Key Responsibilities:- Customer Service: Provide excellent customer service to patients, clients, and visitors, responding to inquiries and resolving issues in a timely and professional manner.
- Front Desk Operations: Manage the front desk, including answering phones, handling correspondence, and maintaining accurate records.
- Team Supervision: Supervise a team of administrative clerks, providing guidance, training, and support to ensure excellent performance and productivity.
- Administrative Tasks: Perform various administrative tasks, including data entry, filing, and preparing reports.
- Computer and Technology: Utilize computer software, including Workday, MS Access, MS Excel, MS Outlook, MS PowerPoint, MS Word, and Quick Books, to perform tasks and maintain accurate records.
- Education: Bachelor's degree or equivalent experience.
- Experience: 3 years to less than 5 years of experience in a supervisory role.
- Skills: Excellent communication and interpersonal skills, ability to multitask, and strong organizational skills.
The Reception Supervisor will work in a fast-paced environment, with tight deadlines and a large caseload. The ideal candidate will be able to work under pressure, maintain attention to detail, and prioritize tasks effectively.
What We Offer:- On-site Amenities: Access to on-site amenities, including [insert amenities].
- Support for Persons with Disabilities: The Clinic at Christie Inc. is committed to creating a welcoming work environment for persons with disabilities, providing awareness training and accessible recruitment policies.
- Support for Newcomers and Refugees: The Clinic at Christie Inc. provides diversity and cross-cultural training to create a welcoming work environment for newcomers and refugees.
- Support for Indigenous People: The Clinic at Christie Inc. provides cultural competency training and awareness training to create a welcoming work environment for Indigenous workers.
- Support for Mature Workers: The Clinic at Christie Inc. provides workspace accommodations, such as age-appropriate ergonomic considerations, to meet the physical needs of mature workers.
- Support for Visible Minorities: The Clinic at Christie Inc. provides diversity and cross-cultural training to create a welcoming work environment for members of visible minorities.
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