Highly Skilled Technical Support Specialist
2 weeks ago
Job Overview:
">We are seeking a highly skilled technical support specialist to join our team at the Royal Bank of Canada. As a key member of our technology service desk, you will play a vital role in delivering superior service to our operational businesses throughout the enterprise.
">About the Role:
">The successful candidate will be responsible for providing exceptional technical support to RBC employees, troubleshooting and resolving Level 1 technical issues, and escalating complex problems to our Level 2 support teams. You will also be involved in monitoring and categorizing incoming calls and chats, analyzing frequently asked questions, and defining procedures to improve our service delivery.
">Requirements:
">- ">
- Bilingualism: Fluent English and French language skills are required, as you will interact with RBC partners and/or employees across Canada who speak both languages.">
- Technical Skills: Strong analytical and technical disposition, with a good understanding of computer operating systems and Microsoft Office applications.">
- Customer Service Experience: Previous customer service experience is essential, with excellent communication skills both oral and written.">
Benefits:
">We offer a comprehensive Total Rewards Program, including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable. Our leaders are committed to supporting your development through coaching and managing opportunities, allowing you to make a lasting impact on our organization.
">Working Conditions:
">This is a full-time, work-from-home position requiring a quiet and secure space within your home to perform your role. You must be able to work 37.5 hours per week, including days, nights, and weekends, and have a strong Internet/Wifi connection.
">Estimated Salary Range: $65,000 - $85,000 per year, depending on location and experience.
-
Highly Skilled IT Support Specialist
2 weeks ago
Montreal, Quebec, Canada Fed IT Full timeFed IT, a recruitment agency specializing in IT professions, is seeking an experienced Highly Skilled IT Support Specialist to join their team in Montreal. This exciting opportunity allows the selected candidate to provide technical support to head office and store users, ensuring seamless achievement of company objectives.Main Responsibilities:Provide level...
-
Highly Skilled IT Support Specialist
4 weeks ago
Montreal, Quebec, Canada US Tech Solutions, Inc. Full timeAbout the RoleWe are seeking a highly skilled IT support specialist to join our team at US Tech Solutions, Inc. in Application Production Support. As a key member of our production support team, you will be responsible for ensuring the day-to-day quality of service of live applications to end-users.About the JobThe primary purpose of this job is to provide...
-
Highly Skilled IT Support Specialist
4 weeks ago
Montreal, Quebec, Canada Octasic Full timeCompany OverviewOctasic, a leading provider of advanced communications solutions, is seeking a skilled IT support specialist to join their team. With offices worldwide and a growing company culture, Octasic offers exciting opportunities for professional growth.SalaryThe estimated salary for this position is $60,000 - $80,000 per year, depending on...
-
Montreal, Quebec, Canada Banque Nationale du Canada Full timeExplore a career opportunity at Banque Nationale du Canada as a highly skilled Network Engineer and Technical Support Specialist.About the RoleThe IT team is composed of over 2,300 proactive, collaborative experts who work with agility to seize opportunities, stay on the cutting edge of technology, and continuously improve our processes. As a Network...
-
Highly Skilled Desktop Support Specialist
2 weeks ago
Montreal, Quebec, Canada US Tech Solutions Full timeJob OverviewWe are seeking a highly skilled Desktop Support Specialist to join our team at US Tech Solutions. This is a 12+ month contract position with the possibility of extension.
-
Highly Skilled Bilingual Specialist
4 weeks ago
Montreal, Quebec, Canada CMHC - SCHL Full timeAbout CMHC - SCHLAt CMHC - SCHL, we strive to make a real difference in the lives of Canadians. Our team is passionate about providing excellent service and ensuring the success of our clients.Job SummaryWe are seeking a highly skilled Bilingual Senior Specialist, Multi-Unit to join our team. In this role, you will be responsible for analyzing complex...
-
Technical Support Specialist
24 hours ago
Montreal, Quebec, Canada LevelUP HCS Full timeJob Summary:We are seeking a highly skilled Technical Support Specialist to join our team at LevelUP HCS. As a key member of our support team, you will play a critical role in ensuring seamless operation and support for proprietary trading systems.This is an exciting opportunity to work with a highly innovative organization at the forefront of global...
-
Technical Support Specialist
6 days ago
Montreal, Quebec, Canada Telcobridges Inc. Full timeRole SummaryWe are seeking a highly skilled Technical Support Specialist to join our team at TelcoBridges Inc. in Boucherville, QC.This is a full-time position offering a competitive salary range of $70,000 - $90,000 per year, depending on experience and qualifications.Job DescriptionThe Technical Support Specialist will provide technical assistance to...
-
Technical Support Specialist
4 weeks ago
Montreal, Quebec, Canada Neptronic Full timeJob Title: Technical Support SpecialistJob Summary:We are seeking a highly skilled and experienced Technical Support Specialist to join our team at Neptronic. This role will provide technical support to our customers, assist with product validation, and collaborate with quality assurance and production departments.About UsNeptronic is a dynamic and...
-
Technical Support Specialist
4 weeks ago
Montreal, Quebec, Canada PeopleToGo Full timeJob OverviewWe are seeking a highly skilled Technical Support Specialist to join our team in Montreal. As a key member of our technical staff, you will provide exceptional support to internal customers and ensure the smooth operation of our IT infrastructure.
-
Highly Skilled Cloud Solutions Engineer
2 weeks ago
Montreal, Quebec, Canada hireVouch Full timeWe are seeking a Highly Skilled Cloud Solutions Engineer to join our dynamic team at hireVouch in Montreal. This is a hybrid role that combines the best of both worlds, offering a perfect blend of work-from-home flexibility and in-office collaboration.About the JobThis exciting opportunity is ideal for an experienced Application Support Specialist who wants...
-
Technical Support Specialist
4 weeks ago
Montreal, Quebec, Canada Axelon Services Corporation Full timeJob OverviewAxelon Services Corporation seeks an experienced Technical Support Specialist to join our team in Montreal, QC. This role requires a strong understanding of technical support principles and excellent problem-solving skills.
-
Technical Support Specialist
2 weeks ago
Montreal, Quebec, Canada Tata Consultancy Services Full timeAbout the RoleWe are seeking a highly skilled Technical Support Specialist to join our team at Tata Consultancy Services. As a key member of our IT infrastructure services, you will be responsible for providing exceptional technical support to our clients.
-
Technical Support Specialist
4 weeks ago
Montreal, Quebec, Canada Le Groupe Master Full timeWe are seeking a highly skilled Technical Support Specialist to join our team at Le Groupe Master. This role is responsible for providing exceptional technical service after sales to customers, ensuring their satisfaction and loyalty.
-
Multilingual Technical Support Specialist
2 weeks ago
Montreal, Quebec, Canada S I Systems Full timeJob OverviewS I Systems is seeking a highly skilled Multilingual Technical Support Specialist to join our team.This role requires strong technical skills, excellent communication abilities, and the ability to work in a fast-paced environment.Key ResponsibilitiesProvide exceptional customer support via various communication channels.Utilize software solutions...
-
Technical Support Specialist
4 weeks ago
Montreal, Quebec, Canada goeasy Ltd. Full timeCompany Overviewgoeasy Ltd. is a leading non-prime consumer lender in Canada, providing everyday Canadians with a path to a better tomorrow, today.About the RoleWe are seeking a highly skilled Technical Support Specialist - IT Infrastructure to join our team in Montreal, QC. This is an on-site position requiring attendance 5 days per week at our office.The...
-
IT Technical Support Specialist
4 weeks ago
Montreal, Quebec, Canada pt Health Full timeAbout This OpportunityWe are seeking an experienced IT Technical Support Specialist to join our team in Quebec City, Quebec. As a key member of our team, you will be responsible for providing technical support and assistance to our clients.
-
Technical Support Specialist
2 weeks ago
Montreal, Quebec, Canada Telcobridges Inc. Full timeJob OverviewWe are seeking a highly skilled Technical Support Specialist to join our team at TelcoBridges Inc. in Boucherville, QC. This is a full-time position that offers a competitive salary and benefits package.The successful candidate will have a strong background in telecommunications, excellent problem-solving skills, and the ability to work...
-
Technical Support Specialist
4 weeks ago
Montreal, Quebec, Canada Telcobridges Inc. Full timeTelcoBridges Inc., a leading designer and manufacturer of carrier-grade telecommunications hardware and software, is seeking a highly skilled Technical Support Specialist to join our team.Job SummaryThe successful candidate will provide technical assistance to customers worldwide relating to the use of TelcoBridges' products, developing strong technical...
-
Highly Skilled Software Maintenance Specialist
2 weeks ago
Montreal, Quebec, Canada Experience AI Solutions Full timeCompany OverviewExperience AI Solutions is a rapidly growing industry at the forefront of innovative technologies. Our company thrives on meaningful innovation, driven by passionate and dedicated teams who aim to revolutionize the world through cutting-edge solutions.About the JobWe are currently seeking a highly skilled Software Maintenance Specialist to...