Operational Team Leader
3 weeks ago
In the esteemed organization of beBee Professionals, we are seeking a highly skilled and dedicated Operational Team Leader to assume a pivotal role in our Kelowna, Canada team.
Salary:We offer a competitive hourly wage, with opportunities for overtime pay, totaling an estimated $25.50 per hour, based on industry standards and the local cost of living in Kelowna, Canada.
Job Overview:The Shift Manager will be responsible for overseeing daily operations, ensuring high-quality service delivery, and leading a team of employees in a fast-paced retail or hospitality environment.
Key Responsibilities:- Efficient Operations Management: The successful candidate will oversee daily operations during their shift, guaranteeing efficient workflows and exceptional customer experiences.
- Team Leadership and Development: As an experienced leader, you will train, mentor, and manage team members, providing constructive feedback to ensure individual growth and team success.
- Customer Service and Resolution: You will handle customer inquiries and resolve any issues that may arise, upholding the company's reputation for excellent customer service.
- Policies and Procedures Compliance: The Shift Manager will ensure adherence to company policies and procedures, maintaining a culture of compliance and integrity.
- Inventory Management: You will monitor inventory levels and assist in stock management, optimizing product availability and reducing waste.
- Qualifications: A high school diploma or equivalent is mandatory; additional education in management is highly valued.
- Experience: Previous experience in a supervisory role, preferably in retail or hospitality, is essential for this position.
- Leadership and Interpersonal Skills: Strong leadership and interpersonal skills are crucial for success in this role, as you will work closely with team members and customers alike.
- Problem-Solving and Attention to Detail: Excellent problem-solving abilities and attention to detail are necessary for ensuring seamless operations and delivering exceptional results.
- Flexibility: Ability to work flexible hours, including evenings and weekends, is a requirement for this position.
- Competitive Compensation Package: In addition to the hourly wage, we offer opportunities for overtime pay, ensuring a competitive compensation package.
- Health and Dental Benefits: Comprehensive health and dental benefits are included in our compensation package, ensuring your well-being and financial security.
- Opportunities for Advancement: With a strong commitment to employee development, we provide opportunities for career advancement within the company, allowing you to grow professionally and personally.
- Positive Work Environment: Our organization prides itself on creating a positive and inclusive work environment, fostering a sense of community and collaboration among team members.
- Employee Recognition Programs: We recognize and reward outstanding performance, demonstrating our appreciation for your hard work and dedication.
If you possess excellent leadership skills, a passion for delivering exceptional customer service, and a drive to succeed in a dynamic retail or hospitality environment, we invite you to apply for the Operational Team Leader position in Kelowna, Canada.
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