Retail Operations Manager

6 days ago


Toronto, Canada Lisa Gozlan Jewelry Full time
Job Title:

Retail Operations Manager

Company Overview:

Lisa Gozlan Jewelry is seeking a highly skilled and experienced Retail Operations Manager to join our team.

Estimated Salary:

$80,000 - $120,000 per year, depending on experience.

Job Description:

The Retail Operations Manager will be responsible for overseeing the daily operations of our Yorkville Showroom, including opening and closing procedures, inventory controls, cash procedures, and in-store communications. This individual will also maintain high levels of customer satisfaction by handling customer inquiries, complaints, and feedback with professionalism and courtesy.

This role involves collaborating with the merchandising team to plan and execute visual displays that align with brand standards, sales trends, and promotions. The ideal candidate will analyze and report on sales, customer feedback, and store performance to identify opportunities for growth and communicate findings to senior management.

The Retail Operations Manager will develop and implement selling strategies aimed at driving sales and key performance metrics. This individual will also assist in executing in-store events, promotions, and marketing initiatives.

  • Oversight of daily operations, including opening and closing procedures, inventory controls, cash procedures, and in-store communications.
  • Maintenance of inventory controls and monitoring of stock levels.
  • Ensuring consistent execution of visual presentation, jewelry displays, and overall organization.
  • Collaboration with the merchandising team to plan and execute visual displays.
  • Analysis and reporting on sales, customer feedback, and store performance.
  • Development and implementation of selling strategies.
  • Assistance in executing in-store events, promotions, and marketing initiatives.


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