Network Infrastructure Specialist

2 weeks ago


Delta, British Columbia, Canada COGNITIA Healthcare Technologies Ltd. Full time

Cognitia Healthcare Technologies Ltd. is a leading healthcare technology company that offers innovative solutions to improve patient care and outcomes.

The estimated salary for this role is $50,000 - $70,000 per annum, depending on experience and qualifications.

About the Role

We are seeking an experienced IT Support Professional to join our team in providing technical assistance to users across various departments. As a key member of our support team, you will be responsible for troubleshooting and resolving hardware and software issues, as well as providing training and guidance to employees.

Your primary focus will be on ensuring that all computer systems, networks, and internet services are running smoothly and efficiently. This will involve performing regular maintenance tasks, such as backing up data and updating software, as well as monitoring system performance and identifying potential problems before they occur.

In addition to your technical skills, you will also be expected to possess excellent communication and interpersonal skills, as you will be working closely with colleagues from various backgrounds and levels of technical expertise.

Key Responsibilities
  • Troubleshoot and resolve hardware and software issues reported by users
  • Provide training and guidance to employees on the use of computer systems and applications
  • Perform regular maintenance tasks, such as backing up data and updating software
  • Monitor system performance and identify potential problems before they occur
  • Collaborate with other team members to resolve complex technical issues
Requirements
  • Bachelor's degree in Computer Science or related field
  • At least 2 years of experience in a similar role
  • Strong knowledge of computer systems, networks, and internet services
  • Excellent communication and interpersonal skills
  • Able to work effectively in a team environment
Benefits

As a valued member of our team, you will enjoy a range of benefits, including:

  • A competitive salary package
  • Ongoing training and professional development opportunities
  • A supportive and collaborative work environment
  • A comprehensive employee benefits program


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