Assistant Department Sales Manager, Clothing and Footwear

3 days ago


Brossard, Quebec, Canada SAIL Full time

About SAIL Outdoors

SAIL Outdoors is a Quebec-based company that offers a wide range of brand-name products for outdoor sports, camping, hunting, and fishing through their Quebec and Ontario stores.

Job Summary

We are seeking a highly skilled and experienced Department Sales and Customer Service Manager to join our team. As a key member of our management team, you will be responsible for providing exceptional customer service, sales, and product knowledge to our customers.

Key Responsibilities

  • Listen, advise, and offer exceptional customer service to our customers;
  • Mobilize, coach, and empower the team by sharing the company and management team's vision;
  • Ensure that objectives are met in the department by structuring and organizing the work to be done;
  • Be the point of reference when it comes to applying standards and policies for the department, as well as in customer service;
  • Create a selling and customer experience culture in my department;
  • Support my Department Manager and ensure that instructions are respected in his/her absence.

Benefits

  • Generous employee rebates;
  • Privilege discounts with partners;
  • Continued training;
  • Employee and Family Assistance Program;
  • Group insurance program (50% of premiums paid by employer);
  • RRSP with employer contribution;
  • 3 weeks vacation;
  • Sick days;
  • Years of contribution recognition program.

Requirements

  • You always put the customer first?
  • You are a reference in customer service, sales, and product knowledge?
  • You show adaptability and act as an agent of change in your team?
  • You know how to get results and achieve goals?

Join Our Team



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