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Assistant Department Sales Manager, Clothing and Footwear

2 months ago


Brossard, Quebec, Canada SAIL Full time

About SAIL Outdoors

SAIL Outdoors is a Quebec-based company that offers a wide range of brand-name products for outdoor sports, camping, hunting, and fishing through their Quebec and Ontario stores.

Job Description:

As a key member of the management team, you will be responsible for providing exceptional customer service and sales support to our customers. You will work closely with the team to achieve departmental objectives and ensure that customers receive a personalized and engaging experience.

Key Responsibilities:

  • Provide expert advice and guidance to customers on our products and services.
  • Mobilize and empower the team to deliver exceptional customer service and sales results.
  • Ensure that departmental objectives are met by structuring and organizing work effectively.
  • Be a point of reference for applying standards and policies in customer service and sales.
  • Create a selling and customer experience culture in the department.
  • Support the Department Manager and ensure that instructions are respected in their absence.

Benefits:

  • Generous employee rebates
  • Privilege discounts with partners
  • Continued training
  • Employee and Family Assistance Program
  • Group insurance program (50% of premiums paid by employer)
  • RRSP with employer contribution
  • 3 weeks vacation
  • Sick days
  • Years of contribution recognition program

Requirements:

  • You always put the customer first?
  • You are a reference in customer service, sales, and product knowledge?
  • You show adaptability and act as an agent of change in your team?
  • You know how to get results and achieve goals?

Join the SAIL Outdoors Team