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Assistant Department Sales Manager, Clothing and Footwear Specialist
2 months ago
About SAIL Outdoors
SAIL Outdoors is a leading Canadian company that specializes in outdoor sports, camping, hunting, and fishing products through its Quebec and Ontario stores.
Job Summary
We are seeking a highly skilled and experienced Department Sales Manager to join our team at SAIL Outdoors. As a key member of our management team, you will be responsible for providing exceptional customer service, sales, and product knowledge to our customers.
Key Responsibilities
- Provide outstanding customer service and sales support to customers, ensuring a positive shopping experience.
- Mobilize and coach the sales team to achieve sales targets and promote the company's vision.
- Develop and implement strategies to drive sales growth and improve customer satisfaction.
- Ensure compliance with company standards and policies, as well as customer service expectations.
- Create a sales and customer experience culture within the department.
- Support the Department Manager and ensure seamless operations in their absence.
Benefits
- Generous employee discounts
- Privilege discounts with partners
- Ongoing training and development opportunities
- Employee and Family Assistance Program
- Group insurance program (50% of premiums paid by employer)
- RRSP with employer contribution
- Three weeks of paid vacation
- Sick leave
- Years of service recognition program
Requirements
- You always put the customer first.
- You are a reference in customer service, sales, and product knowledge.
- You demonstrate adaptability and act as an agent of change in your team.
- You know how to achieve results and meet goals.