Multilingual Insurance Customer Service Representative

24 hours ago


Calgary, Alberta, Canada Equitable CA Full time
Customer Service Representative Opportunity

We are seeking a highly skilled and fluent Multilingual Insurance Customer Service Representative to join our team at Equitable CA. This is a permanent full-time position that offers a healthy work-life balance, competitive salary, and excellent benefits.

About the Role:

  • Provide exceptional customer service to internal and external clients via phone and email.
  • Utilize in-depth knowledge of life and critical illness insurance products to resolve inquiries and concerns.
  • Collaborate with other departments to resolve issues and provide solutions.

Requirements:

  • Fluency in both French and English, including reading, writing, and speaking proficiency.
  • Previous experience in a phone-based client care/service role.
  • Insurance industry experience or related medical field background is an asset.
  • Superior interpersonal and communication skills.

What We Offer:

  • A competitive annual salary of $55,000 - $65,000 based on experience.
  • An additional paid volunteer day per year.
  • Immediate enrollment in the company's pension program with employer matching.
  • Tuition support and specialized program assistance.

How to Apply:

  1. Select Apply Now at the bottom of this page.
  2. Complete your profile and Plum Discovery Survey.

We are committed to providing equal access to employment opportunities across our organization. If you require an accommodation during the application process, please contact our HR team.



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