Bistro Operations Manager
2 weeks ago
Join Nature's Fare Markets
">About Us:
We are a growing, BC-based company committed to being a better company for our customers, our employees, and the planet. Our mission is to provide high-quality organic food made with carefully chosen ingredients.
Job Description:
The Bistro Team Leader is responsible for helping lead the team through living and promoting our five Core Values as well as maintaining the day-to-day operations within the department.
Salary:
$50 per hour, experience dependent.
Responsibilities:
- Maintains a strong working relationship with the Bistro Manager, ensuring effective communication throughout the day on department priorities.
- Set priorities and the pace for the day for the rest of the team
- Coaches team members and helps drives selling and promotion within the department throughout the day
- Train and promote the standard of Customer Service expected by all bistro employees
- Assists with creating task lists with the Bistro Manager
- Facilitates production of in-store prepared items
- Ensures all staff are up to date with products and ingredients trainings
- Ensures all department checklists are completed
- Follows up with staff regarding daily production tasks
- Assists in training of new team members
- Provides regular coaching and guidance for bistro employees
- Adopts and encourages a positive environment
- Assists with recording and monitor spillage, sending spillage reports on a weekly basis, as needed
Requirements:
- A passion for organic food and natural medicine and love of the retail and grocery industry
- Strong, effective leadership abilities
- Excellent communication skills
- Outstanding interpersonal and customer service skills and the ability to set the standards for customer service in the Bistro department
- Strong problem solving, and decision-making skills
- An eye for merchandising and the ability to assist in managing inventory
- High energy with the ability to work in a fast-paced environment
- Ability and desire to lead by example and create a positive, supportive working environment
- Desire to support the Bistro Manager by actively working to meet standards of operations
- Desire to motivate and train team members
- Minimum of 2 years' experience in a supervisor role
- Previous food service or restaurant experience considered a strong asset
- Food Safe Certified
- Strong organizational skills
- Strong work ethic
- Interpersonal skills
- Effective communicator
- Ability to work under time constraints
- Able to delegate and direct the work of others
- Knowledge of the retail environments
- Ability to work as part of a team
Benefits:
- Up to 25% store discount
- Education allowance
- Free swag (products, food, clothing + more)
- Share in some laughs, air high-fives, and fun each day
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