Learning and Development Expert for Commercial Insurance

1 month ago


Ottawa, Ontario, Canada Acera Insurance Full time
Learning and Development Specialist, Commercial Insurance

Acera Insurance is seeking an experienced Learning and Development Specialist to join our commercial team. As a Learning and Development Specialist, you will be responsible for creating and delivering training programs for Commercial Insurance, providing creative and effective instruction to our teams.

Main Responsibilities:
  • Create and deliver training programs for Commercial Insurance, providing creative and effective instruction to our teams.
  • Coordinate training schedules and logistics, ensuring seamless communication with team members.
  • Manage group training sessions, accommodating diverse learning styles.
  • Assess training needs of current and new staff members, auditing and adjusting training programs accordingly.
  • Design surveys to measure training effectiveness.
  • Collaborate with new, existing employees, management, and outside vendors to ensure exceptional training.
  • Work with Team Leads to ensure training needs are fulfilled.
  • Contribute to the overall success of the Commercial Insurance department by identifying ways to continually improve learning opportunities.
  • Develop, maintain, and update workflows.
  • Facilitate and train for large program renewals.
  • Monitor and send out time-sensitive safety net reports.
  • Liaise with Lloyds team regarding contract renewals.
  • Work with the Learning and Development teams to improve processes, workflows, and monitor helpdesks.
  • Assist teams with activity backlog and/or vacation leaves.
Requirements:
  • Level 2 BC General Insurance Licence.
  • Microsoft Office, EPIC, and common Insurance carriers products/portals would be considered an asset.
  • Ability to travel and carry a valid driver's license.
Values and Competencies:
  • Strong interpersonal skills and a strong team player.
  • Excellent communication, presentation, and facilitation skills.
  • Excellent time management and organization skills.
  • Problem Solver.
  • Ability to interact professionally and effectively with trainees, team leads, management, and third-party vendors.
  • Strong attention to detail.

Acera Insurance is one of the largest independent, employee-controlled brokerages in Canada, with over 60 locations across Alberta, British Columbia, Ontario, and the Yukon. Our team provides individuals, families, and businesses with unbiased insurance and risk management solutions that have a distinct Canadian perspective.

Acera Insurance is an equal opportunity employer and is committed to all forms of diversity in the workplace. All qualified individuals are encouraged to apply.



  • Ottawa, Ontario, Canada Acera Insurance Full time

    Insurance Learning Specialist - Personal InsuranceAt Acera Insurance, we prioritize our employees' growth and development. As an Insurance Learning Specialist - Personal Insurance, you will play a crucial role in facilitating and organizing in-house learning for new and existing team members.Main Responsibilities:Create and deliver training programs for...


  • Ottawa, Ontario, Canada Acera Insurance Full time

    Claims Advisor, Commercial InsuranceThe Claims Advisor plays a pivotal role in supporting the commercial department teams by providing expert claims guidance and advocacy. This includes reporting claims, liaising with adjusters and insurance companies, and ensuring seamless communication throughout the claims journey.Key to success in this role is a deep...

  • Insurance Expert

    4 days ago


    Ottawa, Ontario, Canada Cowan Insurance Group Full time

    Career Opportunity: Insurance ExpertWe are seeking a highly skilled and experienced Insurance Expert to join our team at Cowan Insurance Group. This is an exciting opportunity for individuals who are passionate about delivering exceptional service and solutions to our clients.


  • Ottawa, Ontario, Canada Acera Insurance Full time

    Marketing and Sales Specialist, Commercial InsuranceWe value our employees and strive to create a positive work environment that fosters growth and development. As an employee-owned brokerage, we offer a unique opportunity for our team members to take ownership of their work and contribute to the company's success.Key Responsibilities:Assist in the...


  • Ottawa, Ontario, Canada Acera Insurance Services Ltd. Full time

    Company OverviewKRS Insurance Brokers joined forces with Acera Insurance, a leading independent brokerages in Canada. As an employee-controlled company, Acera offers an exceptional work environment and culture that fosters growth opportunities for all team members.Treated with respect and integrity, our employees are encouraged to put clients, colleagues,...


  • Ottawa, Ontario, Canada Acera Insurance Full time

    Learning and Development ProfessionalAcera Insurance is seeking a skilled Learning and Development Professional to facilitate and organize in-house learning for new and existing team members. The ideal candidate will have a strong background in adult learning and be able to create and deliver training programs that meet the needs of our team.Main...


  • Ottawa, Ontario, Canada Acera Insurance Full time

    Claims Advisor, Commercial Insurance SpecialistWe are seeking a skilled Claims Advisor, Commercial Insurance Specialist to provide support for claims to our commercial department teams. This includes reporting claims and advocating for the client throughout the claims journey. The advisor will also liaise with the adjuster and insurance company on their...


  • Ottawa, Ontario, Canada Acera Insurance Full time

    Job OverviewA career opportunity has arisen for a Commercial Insurance Claims Specialist to join our team at Acera Insurance. This role involves providing support to commercial department teams by reporting claims and advocating for clients throughout the claims journey.ResponsibilitiesReporting claims and liaising with adjusters and insurance companies on...


  • Ottawa, Ontario, Canada Acera Insurance Full time

    Job Title: Insurance Sales Specialist - Commercial BusinessWe are seeking a motivated and experienced Insurance Sales Specialist to join our team in Brampton or Ottawa, Ontario. As an Insurance Sales Specialist, you will be responsible for responding to inbound quote requests for Commercial Insurance through various sales channels.Key...


  • Ottawa, Ontario, Canada Acera Insurance Full time

    About the Role We are seeking a highly skilled and organized Commercial Insurance Claims Support Specialist to join our team at Acera Insurance. This is a full-time, permanent position based in Brampton, ON or Ottawa, ON. Key Responsibilities Support the commercial department teams by reporting claims and advocating for clients throughout the claims...


  • Ottawa, Ontario, Canada Jameel Lalji - Desjardins Insurance Agent Full time

    Company Overview:We are a leading insurance agency committed to delivering exceptional customer experiences and driving business growth.Salary: $62,500 - $82,000 per year (plus commission and bonuses)Job Description:As an Insurance Advisor, you will play a key role in helping our clients navigate the complex world of insurance. Your expertise and guidance...


  • Ottawa, Ontario, Canada Ontario Teachers Insurance Plan Full time

    We are seeking a skilled Insurance Solutions Expert to join our team and play a critical role in building strong, lasting relationships with high-value clients and strategic accounts.As an Insurance Solutions Expert, you will be the primary point of contact for our exclusive VIP accounts. You will work closely with clients to understand their specific needs...

  • Insurance Broker

    2 weeks ago


    Ottawa, Ontario, Canada Acera Insurance Services Ltd. Full time

    About This RoleAs a Client Executive, Commercial Insurance, you will have the opportunity to work with a dynamic team at Acera Insurance Services Ltd., a leading provider of insurance and risk management solutions in Canada.Key ResponsibilitiesProspect new clients through various sales activities, including cold calling, networking events, and social...

  • Insurance Advisor

    4 weeks ago


    Ottawa, Ontario, Canada Jameel Lalji - Desjardins Insurance Agent Full time

    Job Title: Insurance Advisor - Life and GeneralJob Summary:We are seeking an experienced Insurance Advisor to join our team at Jameel Lalji - Desjardins Insurance Agent. As an Insurance Advisor, you will be responsible for creating a climate of trust with our clients by educating and advising them on the best coverages and options to meet their needs.Key...


  • Ottawa, Ontario, Canada BMS Canada Risk Services Ltd. Full time

    Job Summary:We are seeking a highly skilled Commercial Insurance Manager to join our team at BMS Canada Risk Services Ltd. In this role, you will be responsible for leading our commercial Property & Casualty insurance portfolio, developing strong client relationships, and delivering tailored insurance solutions that meet the complex needs of our...


  • Ottawa, Ontario, Canada DGA Careers Full time

    p>Are you a skilled Commercial Broker looking to take your career to the next level? We have an exciting opportunity for a Commercial Broker to join our team at DGA Careers! /p>h2>Job Summary/h2>p>We are seeking a highly motivated and experienced Commercial Broker to join our team. As a Commercial Broker, you will be responsible for building and nurturing...


  • Ottawa, Ontario, Canada Jameel Lalji - Desjardins Insurance Agent Full time

    Job Title: Insurance ProfessionalJob Summary:We are seeking an experienced Insurance Professional to join our team at Jameel Lalji - Desjardins Insurance Agent. As an Insurance Professional, you will be responsible for providing exceptional customer service, educating clients on insurance options, and developing leads to drive business growth.Key...


  • Ottawa, Ontario, Canada Orbit Insurance Services Full time

    Job OverviewOrbit Insurance Services is seeking a highly skilled Bilingual Customer Service Broker to join our team. As a key member of our VIP program, you will be responsible for providing exceptional service to our exclusive clients, building strong relationships, and driving growth.Key ResponsibilitiesManage a distinguished group of clients, offering...


  • Ottawa, Ontario, Canada Cowan Insurance Group Full time

    As a Bilingual Customer Service Representative at Cowan Insurance Group, you will play a vital role in delivering exceptional service to our clients. Reporting to the Supervisor, Third Party Administration Call Centre, you will be responsible for answering all incoming telephone calls and emails from plan members and service providers.Key...


  • Ottawa, Ontario, Canada Jameel Lalji - Desjardins Insurance Agent Full time

    Job DescriptionWe are seeking an experienced Insurance Advisor to join our team at Jameel Lalji - Desjardins Insurance Agent. As a key member of our team, you will play a vital role in helping us achieve our goal of providing exceptional customer service and building strong relationships with our clients.About the RoleThis is an exciting opportunity for a...