Restaurant Operations Manager

1 month ago


Burlington, Ontario, Canada COFFEE CULTURE & EATERY Full time
Restaurant Assistant Manager

We are seeking a highly skilled and experienced Restaurant Assistant Manager to join our team at COFFEE CULTURE & EATERY. As a key member of our management team, you will be responsible for overseeing the daily operations of our restaurant, ensuring exceptional customer service, and driving sales growth.

Key Responsibilities:
  • Budgeting and Cost Control: Develop and manage budgets to determine food, ingredient, and supply costs, ensuring profitability and efficiency.
  • Staff Management: Recruit, train, and supervise a team of 11-15 staff members, providing guidance and support to ensure excellent customer service and high-quality food preparation.
  • Customer Service: Address customer complaints and concerns in a professional and courteous manner, ensuring a positive dining experience.
  • Marketing and Sales: Participate in marketing plans and implementation, identifying opportunities to increase sales and drive business growth.
  • Health and Safety: Ensure compliance with health and safety regulations, maintaining a clean and safe environment for customers and staff.
Requirements:
  • Education: Bachelor's degree
  • Experience: 2 years to less than 3 years in a similar role
  • Language: English
  • Work Hours: 30 to 40 hours per week


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