Executive Restaurant Operations Manager

1 week ago


Montreal, Quebec, Canada COMPASS GROUP CANADA Full time

Are you a driven and detail-oriented professional with a passion for delivering exceptional customer experiences?

We are seeking an Executive Restaurant Operations Manager to join our team at Compass Group Canada, a leading foodservice and support services company.

About the Role

This is a dynamic leadership opportunity that will challenge you to think critically and strategically about restaurant operations. As an Executive Restaurant Operations Manager, you will be responsible for managing the day-to-day operations of our restaurants, including delegating tasks, providing direction to staff, and ensuring that all tasks are completed to deliver services and production at the expected level.

  • Coordinate scheduling of unit staff to ensure adequate coverage to deliver against expectations
  • Manage costs to stay within budget
  • Resolve requests, complaints, and concerns
  • Monitor unit's compliance with Quality Assurance and Health & Safety policies, and initiate corrective action as required
  • Manage, coach, and develop unit staff to achieve unit and team goals

You will be working closely with our management team to drive business growth and profitability while maintaining high standards of quality and customer service.

Requirements

To be successful in this role, you will need:

  • College diploma in hospitality or food service or equivalent experience
  • 3 years' relevant experience within food service or hospitality industry
  • Past experience with managing, supervising, coaching and developing others
  • Strong customer service and interpersonal skills
  • Basic financial and budgeting skills
  • Solid written and verbal communication skills in French and English
  • Proven organizational, time management and leadership skills

A competitive salary range for this position is $60,000 - $80,000 per year, depending on qualifications and experience.

We offer a comprehensive benefits package, including health and dental insurance, RRSP matching, and paid time off.


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