Current jobs related to Intake Coordinator - Surrey, British Columbia - Phoenix Society

  • Healthcare Intake Coordinator

    4 weeks ago

    Surrey, British Columbia, Canada Fraser Health Authority Full time

    Job SummaryFraser Health is seeking a skilled Healthcare Intake Coordinator to join our team in Surrey, B.C. As a key member of our Home Health Team, you will be responsible for providing exceptional administrative support and ensuring seamless client intake and referrals.Key Responsibilities:Provide reception duties, including operating a multi-line...

  • Intake Coordinator

    4 weeks ago

    Surrey, British Columbia, Canada Phoenix Society Full time

    Job Summary:The Intake Specialist plays a vital role in the Mental Health & Substance Use (MHSU) team at Phoenix Society. This position is responsible for coordinating intake processes in and out of bed-based programs, ensuring a smooth and efficient experience for clients.Key Responsibilities:Screening & Admissions:Assist in the coordination of intake and...

  • Intake Coordinator

    4 weeks ago

    Surrey, British Columbia, Canada Phoenix Society Full time

    Job Summary:The Intake Specialist is a vital member of the Phoenix Society team, playing a crucial role in the intake process for our Mental Health & Substance Use programs. This position requires strong coordination and communication skills to ensure a smooth and efficient intake process.Responsibilities:Conduct pre-screening and assessment interviews to...

  • Intake Coordinator

    4 weeks ago

    Surrey, British Columbia, Canada Phoenix Society Full time

    Job Summary:The Intake Specialist is a vital member of the Phoenix Society team, playing a crucial role in the intake process for our Mental Health & Substance Use programs. This position requires strong coordination and communication skills to ensure a smooth and efficient intake process.Responsibilities:Conduct pre-screening and assessment interviews to...

  • Intake Coordinator

    3 weeks ago

    Surrey, British Columbia, Canada Phoenix Society Full time

    Job Summary:The Phoenix Society is seeking a highly skilled and compassionate Intake Specialist to join our team. As a key member of our Mental Health & Substance Use (MHSU) team, this role will play a critical coordinating role in supporting intake processes in and out of our bed-based programs.Responsibilities:Screening & Admissions:• Assist in the...

  • Intake Coordinator for Mental Health Programs

    1 week ago

    Surrey, British Columbia, Canada Phoenix Society Full time

    Job Description:The Intake Specialist plays a crucial role in the Mental Health & Substance Use (MHSU) team at Phoenix Society. This position is responsible for coordinating intake processes for bed-based programs, ensuring a smooth and efficient experience for applicants and stakeholders.Key Responsibilities:Assist in the coordination of intake and...

  • Intake Coordinator

    3 weeks ago

    Surrey, British Columbia, Canada Phoenix Society Full time

    Job Summary:The Phoenix Society is seeking a highly skilled and compassionate Intake Specialist to join our team. As a key member of our Mental Health & Substance Use (MHSU) team, you will play a vital role in supporting our intake processes in and out of our bed-based programs.Responsibilities: Conduct pre-screening and assessment interviews to ensure...

  • Intake Specialist

    4 weeks ago

    Surrey, British Columbia, Canada Phoenix Society Full time

    Job Summary:The Intake Specialist is a key member of the Phoenix Society team, responsible for coordinating intake processes in and out of our bed-based programs. This role requires strong communication and organizational skills to ensure a smooth and efficient intake process.Responsibilities:Screening & Admissions:• Conduct pre-screening and assessment...

  • Licensed Practical Nurse

    4 weeks ago

    Surrey, British Columbia, Canada Fraser Health Authority Full time

    Job SummaryFraser Health is seeking a Casual Licensed Practical Nurse to join our Home Health Team in Surrey. As a member of our team, you will provide an accessible, client-centered, and integrated approach to the processing of requests for Home Health services.You will perform initial client consultations, assessments, and interventions based on client...

  • Access Coordinator Mental Health Specialist

    4 weeks ago

    Surrey, British Columbia, Canada Phoenix Society Full time

    Job Title: Access Coordinator, Mental HealthJob Summary:The Access Coordinator plays a critical role in providing point-of-care leadership to the admissions team, supporting centralized intake processes for all bed-based substance use programs. This position oversees the Program Navigators who facilitate intake, transition, and discharge planning across all...

  • Access Coordinator Mental Health Specialist

    4 weeks ago

    Surrey, British Columbia, Canada Phoenix Society Full time

    Job Title: Access Coordinator, Mental HealthJob Summary:The Access Coordinator plays a critical role in providing point-of-care leadership to the admissions team, supporting centralized intake processes for all bed-based substance use programs. This position oversees the Program Navigators who facilitate intake, transition, and discharge planning across all...

  • Access Coordinator, Mental Health Program Lead

    3 weeks ago

    Surrey, British Columbia, Canada Phoenix Society Full time

    Job Summary:The Access Coordinator is responsible for providing point of care leadership to the admissions team, supporting centralized intake processes for all bed-based substance use programs. This role oversees the Program Navigators who support intake, transition, and discharge planning across all bed-based programs.Key Responsibilities:Coordinate the...

  • Access Coordinator, Mental Health Program Manager

    4 weeks ago

    Surrey, British Columbia, Canada Phoenix Society Full time

    Job Summary:The Access Coordinator is responsible for providing leadership to the admissions team, supporting centralized intake processes for all bed-based substance use programs. This role oversees the Program Navigators who support intake, transition, and discharge planning across all bed-based programs.Responsibilities:Coordinate the work of the Intake...

  • Coordinating Specialist

    6 days ago

    Surrey, British Columbia, Canada Phoenix Society Full time

    Job Summary: The Program Operations Coordinator, Mental Health, is responsible for coordinating the work of the Intake Specialists and Program Navigators on a day-to-day basis. This includes ensuring that intake staff follow established criteria and prioritize intakes based on criteria, leads, and facilitates actions related to daily client flow, plans for...

  • Front Desk Coordinator Physiotherapy Clinic

    2 days ago

    Surrey, British Columbia, Canada Lifemark Full time

    About the RoleAs a Front Desk Coordinator at Lifemark Physiotherapy Hazelwood, you will play a vital role in fostering strong relationships between our clinic and its customers. You will provide administrative support and coordinate clinic activities with friendly, enthusiastic, and professional service.The ideal candidate will have excellent customer...

  • Youth Program Coordinator

    1 month ago

    Surrey, British Columbia, Canada DIVERSEcity Community Resources Society Full time

    Job Title: Youth Program CoordinatorJob Summary:The Youth Program Coordinator is a key member of our team at DIVERSEcity Community Resources Society. This role is responsible for the development and delivery of youth engagement programming and services for new immigrant youth between the ages of 13 and 24.Key Responsibilities:Co-create and deliver program...

  • Youth Program Coordinator

    1 month ago

    Surrey, British Columbia, Canada DIVERSEcity Community Resources Society Full time

    Job Title: Youth Program CoordinatorJob Summary:The Youth Program Coordinator is a key member of our team at DIVERSEcity Community Resources Society. This role is responsible for the development and delivery of youth engagement programming and services for new immigrant youth between the ages of 13 and 24.Key Responsibilities:Co-create and deliver program...

  • Youth Program Coordinator

    1 week ago

    Surrey, British Columbia, Canada DIVERSEcity Community Resources Society Full time

    Job Title: Youth Program CoordinatorJob Summary:The Youth Program Coordinator is responsible for leading the co-creation and delivery of youth engagement programming and services for new immigrant youth. This role involves the development of program activities, materials, and workshops on topics such as cross-cultural communication, leadership, health and...

  • Youth Program Coordinator

    3 weeks ago

    Surrey, British Columbia, Canada DIVERSEcity Community Resources Society Full time

    Job Title: Youth Program CoordinatorJob Summary:The Youth Program Coordinator is a key member of our team at DIVERSEcity Community Resources Society. This role is responsible for the screening, recruitment, orientation, and co-creation of youth engagement programming and services for new immigrant youth between the ages of 13 and 24.Key...

  • Medical Office Coordinator

    4 weeks ago

    Surrey, British Columbia, Canada Phoenix Society Full time

    Job Summary:The Medical Office Coordinator at Phoenix Society provides support to clients, physicians, nurses, and other health professionals. Key responsibilities include:Performing administrative duties such as greeting clients, answering phones, booking appointments, arranging meetings, completing lab requisitions, and assisting in the general...

Intake Coordinator

2 months ago

Surrey, British Columbia, Canada Phoenix Society Full time
Job Summary:

The Intake Specialist plays a vital role in the Mental Health & Substance Use (MHSU) team at Phoenix Society. This position is responsible for coordinating intake processes, ensuring a smooth transition for clients entering our bed-based programs.

Key Responsibilities:
  • Screening & Admissions:
    • Assist in the coordination of intake and admissions processes, including conducting pre-screening and assessment interviews, communicating with referral sources, and ensuring required documentation is completed prior to admission.
    • Communicate program structure, services, and guidelines to applicants to ensure informed decision-making.
    • Present pre-screening and assessment information to the MHSU and housing teams to determine suitability for programs and schedules for prioritized admission.
    • Ensure all inquiries are handled professionally and provide accurate, timely information to the public and community stakeholders.
  • Administration:
    • Liaise with treatment centers, support recovery programs, addictions and mental health workers, detox shelters, primary care clinics, correction institutions, police, hospitals, outpatient clinics, and housing providers to improve continuity of care.
    • Ensure compliance with Community Care Facility Licensing and Ministry of Health Services – Mental Health and Substance Use Services standards.
    • Identify areas for improvement and increased efficiency in program operations, technology, services offered, reporting, and supervisory positions.
  • Facilities Management:
    • Monitor operations of the computerized Chubb fire safety and security system and work cooperatively with building stakeholders on health, safety, and security issues.
    • Ensure a safe, well-maintained, and healthy building environment.
    • Ensure all residents abide by bedbug protocols.
  • Community Engagement:
    • Participate in marketing of the Phoenix Centre and Supporting Housing programs and promote community involvement.
    • Maintain a thorough knowledge of social, economic, recreational, and educational resources in the community.
Qualifications:
  • Post-secondary diploma in counselling, social work, community services, or equivalent.
  • 1-3 years of experience in an admissions setting and working with marginalized populations, substance use services, mental health, corrections, etc., or equivalent.
  • Satisfactory completion of a Criminal Records Check with vulnerable sector screening.
  • Satisfactory Tuberculosis Screening form.
  • Satisfactory completion of Employee Immunization Record form.
  • First Aid Certificate with CPR.
  • Valid driver's license.
Skills & Knowledge:
  • Knowledge of Windows, Microsoft Word, Excel, and database management systems.
  • Knowledge of and ability to operate standard office equipment, including telephone systems, fax machines, photocopiers, printers, and computerized building security monitoring systems.
  • High level of integrity and dependability with a strong sense of urgency and results-orientation.
  • Strong problem-solving, analytical, and creative skills with the ability to exercise sound judgment and make decisions based on accurate and timely analysis.
  • Strong interpersonal skills and ability to communicate effectively in writing and verbally in English.
  • Demonstrated commitment to the social sector with a passion for the organization's mission.
Competencies:
  • Approach to Work:
    • Demonstrates initiative, flexibility, adaptability, and resourcefulness.
    • Actively seeks and incorporates feedback to inform continuous self-improvement.
    • Sets goals, creates and implements action plans, monitors progress, and evaluates results.
    • Adeptly manages competing tasks and uses time efficiently and effectively.
  • Job Knowledge & Quality of Work:
    • High degree of relevant and current job knowledge and skill.
    • Consistently produces accurate, thorough, high-quality work in a timely manner.
    • Built and promotes a culture of health and safety in the workplace.
    • Implements and enforces best practices in health and safety within the workplace.
  • Judgement & Decision Making:
    • Models independent thinking and creativity.
    • Demonstrates effective problem-solving skills.
    • Makes clear, consistent, transparent, and timely decisions after contemplating various available courses of action.
    • Exercises sound judgment in the best interests of the organization.
  • Communication and Interpersonal Skills:
    • Expresses themselves clearly and professionally both verbally and in writing.
    • Displays high emotional intelligence; uses tact and diplomacy in dealing with sensitive, complex, and confidential situations.
    • Has a manner, style, and presence that makes a positive impression.
    • Listens to and considers others' views.
  • Personal Leadership:
    • Models the organization's core values of social justice, teamwork, social innovation, and strength-based practices.
    • Fosters enthusiasm, energy, and commitment.
    • Takes responsibility for personal actions, performance, and health.
    • Is reliable and accountable; shows up on time ready to work.
  • Teamwork and Collaboration:
    • Effectively works with colleagues to ensure organizational success.
    • Champions positive working relationships with staff and external stakeholders.
    • Supports an environment of openness and champions teamwork and communication across programs.
    • Leverages the expertise and experience of others for organizational success.

Salary for this role is between $27.92 to $29.60 per hour.