Food Service Team Lead

3 days ago

Gravenhurst, Ontario, Canada A&W Restaurant Gravenhurst Full time
Job Title: Food Service Supervisor

We are seeking a highly skilled Food Service Supervisor to join our team at A&W Restaurant Gravenhurst. As a key member of our operations team, you will be responsible for ensuring the highest level of customer satisfaction and quality in our food service operations.

Key Responsibilities:
  • Leadership and Supervision: Supervise and coordinate the activities of staff who prepare and portion food, ensuring that they meet the highest standards of quality and safety.
  • Training and Development: Train staff in job duties, sanitation, and safety procedures, and provide ongoing coaching and feedback to ensure they are meeting their full potential.
  • Inventory Management: Estimate ingredient and supplies required for meal preparation, and maintain accurate records of stock, repairs, sales, and wastage.
  • Customer Service: Address customers' complaints or concerns in a professional and courteous manner, and ensure that all customers receive a high level of service.
  • Reporting and Administration: Prepare and submit reports on sales, inventory, and other key performance indicators, and maintain accurate records of employee performance and development.
Requirements:
  • Education: Secondary (high) school graduation certificate.
  • Work Experience: 1 year to less than 2 years of experience in a food service environment.
  • Language: English.
  • Work Schedule: 32 to 40 hours per week.
Work Environment:

Our restaurant is a fast-paced environment with tight deadlines, and we require our staff to be able to work under pressure while maintaining a high level of attention to detail.

What We Offer:

We offer a competitive salary and benefits package, as well as opportunities for professional development and growth.

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