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Food Service Team Lead

2 months ago

Gravenhurst, Ontario, Canada A&W Restaurant Gravenhurst Full time
{"h2": "Job Summary", "p": "We are seeking a highly skilled Food Service Supervisor to join our team at A&W Restaurant Gravenhurst. As a key member of our operations team, you will be responsible for ensuring the highest level of customer satisfaction and quality food service.

Responsibilities:", "ul": [{"li": "Supervise and coordinate the activities of food service staff, ensuring efficient and effective service delivery."}, {"li": "Train staff in job duties, sanitation, and safety procedures, maintaining a safe and healthy work environment."}, {"li": "Estimate ingredient and supply requirements for meal preparation, ensuring accurate inventory management."}, {"li": "Hire and manage food service staff, providing guidance and support to ensure excellent customer service."}, {"li": "Maintain records of stock, repairs, sales, and wastage, providing valuable insights for business growth."}, {"li": "Prepare and submit reports, ensuring timely and accurate communication with management."}, {"li": "Collaborate with the kitchen team to ensure seamless food preparation and presentation."}, {"li": "Address customer complaints and concerns, providing exceptional customer service and resolving issues promptly."}], "h2": "Requirements", "ul": [{"li": "Secondary (high) school graduation certificate or equivalent."}, {"li": "1 year to less than 2 years of experience in food service management."}, {"li": "Excellent communication and interpersonal skills, with the ability to work effectively with staff and customers."}, {"li": "Strong leadership and problem-solving skills, with the ability to make informed decisions and take initiative."}, {"li": "Ability to work in a fast-paced environment, with a focus on quality and customer satisfaction."}, {"li": "Knowledge of food safety and sanitation procedures, with the ability to maintain a clean and safe work environment."}, {"li": "Ability to work flexible hours, including evenings and weekends, as required."}], "h2": "What We Offer", "ul": [{"li": "Competitive salary and benefits package."}, {"li": "Opportunities for career growth and professional development."}, {"li": "A dynamic and supportive work environment."}, {"li": "A fun and fast-paced work environment, with a focus on customer satisfaction and quality food service."}]}