Sales and Customer Service Professional
1 month ago
Cascadia Metals is a dynamic and expanding organization that values its employees, offering a comprehensive benefits package and opportunities for professional growth and development.
We are seeking a highly organized and results-oriented Sales and Customer Service Professional to join our team at our Saskatoon branch. As an Inside Sales Representative, you will be responsible for full-cycle customer service, including receiving and accurately processing orders, answering customer questions, and resolving complaints.
Key Responsibilities:
- Analyze and resolve customer complaints in a timely and professional manner
- Assist in developing project bids and creating customer records
- Develop new and existing relationships with clients through effective communication and relationship-building skills
- Process orders accurately and efficiently, ensuring high levels of customer satisfaction
- Collaborate with the sales team to achieve sales targets and goals
Requirements:
- A post-secondary degree is preferred, but not required
- A strong instinct for sales and building relationships with customers
- Excellent written and verbal communication skills, with the ability to effectively communicate with clients and colleagues
- Highly organized with a solid ability to track, manage, and follow through on details
- Proficiency in MS Office, particularly Word, Excel, and Outlook
We offer a supportive and dynamic work environment, with opportunities for professional growth and development. If you are a motivated and results-oriented individual with a strong passion for sales and customer service, we encourage you to apply for this exciting opportunity.
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