Sales and Customer Service Professional

1 month ago


Saskatoon, Saskatchewan, Canada Cascadia Metals Full time

Cascadia Metals is a dynamic and expanding organization that values its employees, offering a comprehensive benefits package and opportunities for professional growth and development.

We are seeking a highly organized and results-oriented Sales and Customer Service Professional to join our team at our Saskatoon branch. As an Inside Sales Representative, you will be responsible for full-cycle customer service, including receiving and accurately processing orders, answering customer questions, and resolving complaints.

Key Responsibilities:

  • Analyze and resolve customer complaints in a timely and professional manner
  • Assist in developing project bids and creating customer records
  • Develop new and existing relationships with clients through effective communication and relationship-building skills
  • Process orders accurately and efficiently, ensuring high levels of customer satisfaction
  • Collaborate with the sales team to achieve sales targets and goals

Requirements:

  • A post-secondary degree is preferred, but not required
  • A strong instinct for sales and building relationships with customers
  • Excellent written and verbal communication skills, with the ability to effectively communicate with clients and colleagues
  • Highly organized with a solid ability to track, manage, and follow through on details
  • Proficiency in MS Office, particularly Word, Excel, and Outlook

We offer a supportive and dynamic work environment, with opportunities for professional growth and development. If you are a motivated and results-oriented individual with a strong passion for sales and customer service, we encourage you to apply for this exciting opportunity.



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