Customer Service Professional

1 day ago


Saskatoon, Saskatchewan, Canada Masterfeeds Full time

About Masterfeeds

As a leading nutrition provider for animal agriculture in Canada since 1929, Masterfeeds has established itself as a trusted partner for over 7000 Canadian farm families every year.

Your Career with Us

We offer a competitive wage of $55,000 per annum and pension plan to ensure your financial security.

Job Description

As a Customer Service Representative at Masterfeeds Saskatoon, you will be the heartbeat of our customer interactions, providing insightful guidance on our products and services. Your key responsibilities will include:

  • Receiving and processing orders
  • Understanding Masterfeeds' product and service and sharing that knowledge with customers
  • Maintaining organized records of all orders, invoices, and customer communications
  • Responding to customer inquiries regarding order status, product availability, and shipping information and providing follow-up
  • Ensuring proper communication between sales desk and manufacturing plant
  • Working with other departments to create, maintain, and track pick-up and deliveries
  • Maintaining a safe and sanitary atmosphere and ensuring compliance with quality standards

Required Skills and Qualifications

To excel in this role, you must possess:

  • Exceptional customer service skills
  • Ability to prioritize tasks and follow-up
  • Understanding and communication in English (verbal/written)
  • Proficiency in Microsoft Office and internet applications
  • Analytical, organizational, and problem-solving skills
  • Ability to make good judgments and quick decisions

Benefits

We offer:

  • A competitive wage and pension plan
  • Group insurance benefits, including health, dental, and vision
  • Referral incentives for bringing new talent to our team
  • A supportive and inclusive work environment

Why Choose Masterfeeds?

At Masterfeeds, we value our employees and strive to provide a positive work environment. We encourage all qualified candidates to apply.



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