Customer Service Professional
1 day ago
About Masterfeeds
As a leading nutrition provider for animal agriculture in Canada since 1929, Masterfeeds has established itself as a trusted partner for over 7000 Canadian farm families every year.
Your Career with Us
We offer a competitive wage of $55,000 per annum and pension plan to ensure your financial security.
Job Description
As a Customer Service Representative at Masterfeeds Saskatoon, you will be the heartbeat of our customer interactions, providing insightful guidance on our products and services. Your key responsibilities will include:
- Receiving and processing orders
- Understanding Masterfeeds' product and service and sharing that knowledge with customers
- Maintaining organized records of all orders, invoices, and customer communications
- Responding to customer inquiries regarding order status, product availability, and shipping information and providing follow-up
- Ensuring proper communication between sales desk and manufacturing plant
- Working with other departments to create, maintain, and track pick-up and deliveries
- Maintaining a safe and sanitary atmosphere and ensuring compliance with quality standards
Required Skills and Qualifications
To excel in this role, you must possess:
- Exceptional customer service skills
- Ability to prioritize tasks and follow-up
- Understanding and communication in English (verbal/written)
- Proficiency in Microsoft Office and internet applications
- Analytical, organizational, and problem-solving skills
- Ability to make good judgments and quick decisions
Benefits
We offer:
- A competitive wage and pension plan
- Group insurance benefits, including health, dental, and vision
- Referral incentives for bringing new talent to our team
- A supportive and inclusive work environment
Why Choose Masterfeeds?
At Masterfeeds, we value our employees and strive to provide a positive work environment. We encourage all qualified candidates to apply.
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