Retail Store Supervisor: Team Leader
1 week ago
Retail Store Supervisor: Team Leader
About the RoleWe are seeking a skilled Retail Store Supervisor to lead our team of sales workers. As a key member of our retail business, you will be responsible for supervising staff, assigning duties, and ensuring exceptional customer service.
Key Responsibilities- Supervise and co-ordinate activities of up to 10 sales workers
- Assign sales workers to duties and provide guidance on sales strategies
- Hire, train, or arrange for training of new staff members
- Authorize return of merchandise and resolve customer complaints
- Establish work schedules and prepare reports on sales volumes and personnel matters
This is a fast-paced environment with tight deadlines and high expectations. You must be able to work under pressure while maintaining attention to detail.
Personal Qualities- Accurate and efficient in all tasks
- Excellent communication skills with a focus on customer satisfaction
- Flexible and adaptable in a dynamic retail environment
- Dependable and organized with a strong sense of responsibility
- Team player with initiative and a willingness to learn
The estimated salary for this role is $60,000 - $80,000 per year, depending on experience. In addition to a competitive salary, we offer benefits that include English language support for newcomers and refugees and on-the-job training tailored to youth.
About UsESSO CIRCLE K is a leading retail business with a commitment to excellence in customer service and employee development. We value diversity and inclusion in our workplace and welcome applications from qualified candidates.
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