Senior Quality Assurance and Improvement Advisor

2 weeks ago


Toronto, Ontario, Canada Metrolinx Full time
Project Quality Assurance and Improvement Advisor

Metrolinx is a leading transportation agency in the Greater Golden Horseshoe region, connecting communities through its GO Transit and UP Express services, as well as the PRESTO fare payment system. We are committed to delivering high-quality projects that meet the needs of our customers and stakeholders.

Key Responsibilities
  • Develop and implement project governance frameworks to ensure alignment with organizational objectives and compliance with Metrolinx standards and regulations.
  • Establish and enforce quality assurance protocols, including regular project audits, health checks, and reviews to ensure adherence to Metrolinx standards and best practices.
  • Provide guidance and support to project teams on the application of Metrolinx project management standards and methodologies.
  • Lead the identification, assessment, and proactive management of organizational project risks and issues, providing actionable insight and timely mitigation.
  • Develop and maintain practices to analyze and optimize project schedules to ensure timely delivery and efficient resource utilization.
  • Collaborate with project teams to manage dependencies, resolve scheduling conflicts, and optimize resource allocation.
  • Develop and maintain budgeting and cost management processes for projects, ensuring financial discipline and alignment with corporate requirements.
  • Support the identification of opportunities for cost optimization and provide guidance on budget adjustments as necessary.
  • Champion the adoption and continuous improvement of project management methodologies, ensuring they are tailored to Metrolinx's diverse project needs.
  • Develop and update standard operating procedures, templates, and guidelines to enhance the effectiveness and efficiency of project delivery.
  • Provide training and mentorship to project teams, promoting the consistent application of Metrolinx methodologies and fostering a culture of continuous improvement.
  • Assess and measure Metrolinx's current project management maturity using industry-standard frameworks and tools.
  • Develop and implement roadmaps to enhance project management maturity across the organization, driving improvements in processes, practices, and performance.
Requirements
  • A degree in business administration, engineering, public policy, or a related field.
  • Valid PMP certification, with additional certifications such as Scrum Master, ACP, Lean, Agile, and/or Scaled Agile (SAFe) considered beneficial.
  • Proven track record in project management, with demonstrated years of related experience across various sectors.
  • Strong understanding of project management methodologies, including Lean, Agile, and Waterfall, and industry standards such as PMBOK, PRINCE2, and ISO 21500.
  • Experience using various project management software applications, such as Oracle Primavera, Microsoft Project, Jira, to plan, track, and manage projects efficiently.
  • Strong understanding of Microsoft PowerBI, project KPIs, and data analytics, including the design and use of digital reporting.
  • Extensive knowledge and practical application of project governance frameworks, regulatory requirements, risk management techniques, and financial controls.
  • Demonstrated ability to work with diverse teams, inspire collaboration, and drive projects to successful completion, and deliver measurable results.
  • Ability to provide expert advice to senior leaders, contribute to the development of project options, recommendations, and implementation strategies.
  • Experience in budget management, forecasting, and ensuring projects are delivered within financial requirements.
  • Proficient in identifying, assessing, and mitigating risks, with a focus on proactive problem-solving and effective communication.
  • Strong knowledge of project scope definition, contract management, and quality assurance processes, including differing procurement models.
  • Excellent ability to communicate complex ideas and project updates to a wide range of stakeholders.


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