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Dynamite Vape and Smoke Retail Operations Lead

4 weeks ago

St Albert, Alberta, Canada Dynamite Vape and Smoke Full time
About the Role

We are seeking a seasoned Retail Store Supervisor to join our team at Dynamite Vape and Smoke. This is a fantastic opportunity for a skilled leader to take charge of store operations, driving sales growth and delivering exceptional customer experiences.

Key Responsibilities
  • Sales Performance Management: Assign sales workers to duties, monitor their performance, and provide coaching to improve productivity and sales revenue.
  • Staff Development: Hire and train or arrange for training of staff members, ensuring they have the necessary skills to excel in their roles.
  • Financial Acumen: Authorize payments by cheque and oversee return of merchandise transactions, maintaining accurate records and ensuring compliance with company policies.
  • Operational Efficiency: Establish work schedules, manage inventory levels, and organize stockroom maintenance to optimize store efficiency.
  • Customer Satisfaction: Resolve issues that may arise, including customer requests, complaints, and supply shortages, providing timely and effective solutions.
  • Reporting and Analytics: Prepare reports on sales volumes, merchandising, and personnel matters, using data-driven insights to inform business decisions.
What You'll Need
  • A minimum of 1 year of experience as a retail supervisor or equivalent role.
  • Excellent leadership and communication skills, with the ability to motivate and develop a high-performing team.
  • Strong analytical and problem-solving skills, with the ability to interpret sales data and make informed decisions.
  • Familiarity with inventory management systems and procedures.
  • A positive attitude, with a passion for delivering exceptional customer experiences.
Benefits
  • A competitive salary range of $45,000 - $60,000 per annum, depending on experience.
  • Ongoing training and development opportunities to enhance your skills and career prospects.
  • A dynamic and supportive work environment, with a focus on teamwork and collaboration.