Retail Operations Manager

4 days ago


St Albert, Alberta, Canada Ardene Full time

A rewarding opportunity awaits a motivated and results-driven leader to join our dynamic retail team as a Retail Operations Manager at Ardene, a leading fashion retailer in North America.

About Us

We are a fast-paced and fun-loving company that thrives on innovation and customer satisfaction. Our team is passionate about providing an exceptional shopping experience for our customers, and we're looking for someone who shares our enthusiasm.

Salary: The estimated salary range for this role is $50,000 - $70,000 per year, depending on experience.

Job Description

As a Retail Operations Manager, you will be responsible for supporting the Store Manager in achieving sales objectives, improving employee performance, and ensuring efficient store operations. Your key responsibilities will include:

  • Assisting in the implementation of strategies to achieve sales and profit targets
  • Overseeing all store operations, including opening and closing procedures, store cleanliness, re-stocking and merchandising, customer service, and supervision of the team
  • Providing excellent customer service and coaching the team to deliver exceptional experiences
  • Complying with head office requests regarding store operations
  • Processing purchases at the register
  • Adhering to company policies
Requirements

To succeed in this role, you will need:

  • A minimum 1-year retail experience in a leadership position
  • High school diploma or equivalent
  • Excellent selling and customer service skills
  • Strong time management and priority-setting abilities
  • Strong communication and interpersonal skills
  • Ability to delegate tasks and take ownership
  • Ability to lead a team in a positive and inclusive manner
What We Offer

As a valued member of our team, you can expect:

  • A competitive salary and bonus structure
  • Group insurance benefits
  • A dynamic and friendly work environment
  • Casual dress code
  • Employee discount
  • Upgraded eligibility for Ardene Rewards
  • Birthday paid off and wellness days
  • Wellness initiatives
  • Cool contests
  • Opportunities for growth and development
Why Join Us?

Ardene is an equal opportunity employer that values diversity, inclusion, and teamwork. We believe in creating a workplace where everyone feels welcome, respected, and empowered to thrive. If you're a motivated and results-driven leader who is passionate about delivering exceptional customer experiences, we'd love to hear from you



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