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Retail Store Operations Manager

2 months ago

St Albert, Alberta, Canada Petrojaffer116 Ltd. Full time

Petrojaffer116 Ltd. is currently seeking a skilled Retail Store Supervisor to lead our retail operations team.

Job Summary

The successful candidate will be responsible for overseeing the daily operations of our retail store, ensuring excellent customer service and maintaining high standards of sales and productivity.

About You
  • You have at least 1 year of experience in a supervisory role within a retail environment, preferably with a similar company size and industry.
  • Proven track record of achieving sales targets and improving operational efficiency.
  • Excellent leadership and communication skills, with the ability to motivate and guide your team to achieve their best.
Key Responsibilities
  1. Sales Team Management: Assign tasks and duties to sales workers to maximize sales potential and ensure seamless customer service.
  2. Hiring and Training: Recruit, train, and develop new staff members, providing ongoing coaching and support to enhance their skills and knowledge.
  3. Merchandise Authorization: Authorize returns and exchanges of merchandise, adhering to company policies and procedures.
  4. Scheduling and Reporting: Prepare detailed reports on sales volumes, merchandising, and personnel matters, while establishing efficient work schedules to meet business needs.
  5. Crisis Resolution: Resolve any issues that may arise, including customer complaints, supply shortages, or other operational challenges.
  6. Inventory Management: Organize and maintain accurate inventory records, ensuring timely replenishment and minimizing stock discrepancies.
  7. Team Supervision: Supervise and coordinate activities of sales workers, promoting teamwork, collaboration, and a positive working environment.
What We Offer
  • A competitive salary of $60,000 per annum, commensurate with experience.
  • A comprehensive benefits package, including medical, dental, and vision coverage.
  • Opportunities for professional growth and development within a dynamic organization.
Requirements
  • Secondary (high) school graduation certificate.
  • At least 1 year to less than 2 years of relevant work experience.
  • Excellent communication and interpersonal skills.

Petrojaffer116 Ltd. is an equal opportunities employer and welcomes applications from diverse candidates. If you are a motivated and experienced Retail Store Supervisor looking for a challenging role, please submit your application.