Senior Retail Operations Manager

4 days ago


St Albert, Alberta, Canada Shell Full time
Job Title: Senior Retail Operations Manager

  We are seeking a highly skilled and experienced Senior Retail Operations Manager to join our team at Shell.

  Overview:

  In this role, you will be responsible for overseeing the daily operations of our retail stores, ensuring seamless customer experiences, and driving sales growth. You will work closely with store managers to provide guidance and support in implementing operational strategies that enhance the overall performance of our stores.

  About the Role:

  As a Senior Retail Operations Manager at Shell, your primary responsibilities will include:

  

  • Managing and motivating a team of retail salespersons and sales clerks to achieve sales targets and improve customer satisfaction.
  • Developing and implementing effective sales strategies to drive revenue growth and increase market share.
  • Coordinating and conducting regular store visits to monitor performance, identify areas for improvement, and provide coaching and training to staff as needed.
  • Collaborating with cross-functional teams to align operational strategies with business objectives and optimize store layouts and visual merchandising.
  • Maintaining accurate records of sales data, inventory levels, and customer feedback to inform operational decisions and improve store performance.

  Requirements:

  To succeed as a Senior Retail Operations Manager at Shell, you will need:

  

  • A secondary (high) school graduation certificate.
  • At least 7 months of experience in a retail or sales environment, preferably in a management or supervisory role.
  • Excellent communication and interpersonal skills to build strong relationships with store managers, staff, and customers.
  • Ability to work in a fast-paced environment and adapt to changing priorities and deadlines.
  • Physical stamina to stand for extended periods and lift light objects.

  What We Offer:

  As a valued member of our team, you can expect:

  

  • A competitive salary range of $50,000 - $65,000 per year.
  • A comprehensive benefits package, including medical, dental, and vision coverage.
  • Ongoing training and development opportunities to enhance your skills and career prospects.
  • A dynamic and supportive work environment that fosters collaboration and teamwork.

  About Shell:

  Shell is a leading global energy company dedicated to providing innovative solutions for the world's energy needs. We offer a diverse range of careers across various industries, including retail, manufacturing, and research and development.

  If you are a motivated and results-driven individual with a passion for retail operations and customer service, we encourage you to apply for this exciting opportunity to join our team at Shell.


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