Hotel Receptionist

1 week ago

Bonnyville, Canada MBH Bonnyville Lodging Ltd Full time
Job Summary

We are seeking a highly organized and detail-oriented Front Desk Clerk to join our team at MBH Bonnyville Lodging Ltd. As a key member of our front office staff, you will be responsible for providing exceptional customer service to our guests, ensuring a smooth and enjoyable stay.

Key Responsibilities
  • Register arriving guests and assign rooms in a timely and efficient manner
  • Process group arrivals and departures, taking into account room availability and guest preferences
  • Take, cancel, and change room reservations as needed, ensuring accurate and up-to-date records
  • Provide guests with information on hotel facilities and services, including dining options, amenities, and local attractions
  • Process guests' departures, calculate charges, and receive payments in a professional and courteous manner
  • Follow emergency and safety procedures, ensuring the well-being of guests and staff
  • Clerical duties, including faxing, filing, and photocopying, to support the smooth operation of the front desk
Requirements
  • Secondary (high) school graduation certificate
  • Will train, with a focus on developing strong customer service and communication skills
  • Ability to work in a fast-paced environment, with a high level of attention to detail
  • Standing for extended periods, with regular breaks to maintain physical comfort
Benefits
  • Dental plan
  • Health care plan
  • Permanent work term
  • English language
  • 30 to 35 hours per week

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