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Receptionist for Hospitality Services

3 months ago


Bonnyville, Canada MBH Bonnyville Lodging Ltd Full time
Position Overview

The role of a Front Office Coordinator at MBH Bonnyville Lodging Ltd involves a variety of responsibilities aimed at ensuring a seamless experience for our guests.

Educational Requirements
  • Completion of secondary (high) school graduation certificate is required.
Work Environment
  • Work is conducted in a hotel, motel, or resort setting.
Key Responsibilities
  • Register guests upon arrival and allocate rooms accordingly.
  • Manage group arrivals and departures efficiently.
  • Handle room reservations, including taking, modifying, and canceling requests.
  • Provide comprehensive information regarding hotel amenities and services.
  • Offer insights about local attractions and points of interest.
  • Facilitate guest departures, calculate charges, and process payments.
  • Adhere to emergency protocols and safety procedures.
  • Perform clerical tasks such as faxing, filing, and photocopying.
Work Conditions and Physical Requirements
  • Must possess strong attention to detail.
  • Ability to thrive in a fast-paced environment.
  • Willingness to stand for extended periods.
Experience
  • No prior experience is necessary as training will be provided.
Health Benefits
  • Comprehensive dental plan.
  • Health care plan included.
Employment Details
  • Position is permanent.
  • Work language is English.
  • Expected working hours range from 30 to 35 hours per week.