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Receptionist for Hotel Operations
3 months ago
The role of a Hotel Front Desk Clerk is essential in ensuring a welcoming atmosphere for guests at MBH Bonnyville Lodging Ltd. This position involves a variety of responsibilities aimed at providing excellent customer service and maintaining efficient front desk operations.
Qualifications- Education: Completion of secondary (high) school graduation certificate is required.
- Experience: Previous experience is not necessary as training will be provided.
This position is set within a hotel, motel, or resort environment, where the ability to thrive in a fast-paced setting is crucial.
Key Responsibilities- Register incoming guests and allocate rooms accordingly.
- Manage group arrivals and departures efficiently.
- Handle room reservations, including taking, canceling, and modifying requests.
- Provide detailed information regarding hotel amenities and services.
- Offer insights about local attractions and points of interest.
- Process guest check-outs, calculate charges, and handle payments.
- Adhere to emergency and safety protocols.
- Perform clerical tasks such as faxing, filing, and photocopying.
- Attention to detail is paramount.
- Ability to stand for extended periods is required.
- Must be comfortable working in a dynamic environment.
- Comprehensive dental plan.
- Health care plan available.
- Employment Duration: Permanent position.
- Language of Work: English.
- Work Hours: 30 to 35 hours per week.
