Investment Operations Specialist

1 week ago


Halifax, Nova Scotia, Canada MUFG Investor Services Full time

Job Summary

We are seeking a highly skilled Senior Associate, Investor Operations to join our team at MUFG Investor Services. As a key member of our operations team, you will be responsible for supporting the quality control review process of daily deliverables, providing exceptional client service, and contributing to the growth and success of our business.

Key Responsibilities

  • Support the quality control review process of daily deliverables, ensuring compliance with company and department policies and procedures.
  • Be a main point of contact for daily client inquiries and deliverables, striving to complete tasks within service level agreements.
  • Respond to client queries in a timely and professional manner, providing guidance and assistance to team members as needed.
  • Contribute to the development of team members through experience and knowledge sharing.
  • Participate in regular team meetings and contribute to a positive team culture.
  • Support management in department initiatives, projects, and risk mitigation.

Qualifications

  • Diploma or Bachelor's degree in a business-related field, or relevant experience.
  • Experience in financial services, fund administration, asset management, banking, or client service.
  • Knowledge of Investor Services processes and related functionalities is an asset.
  • Existing client/customer service experience is ideal.

What We Offer

At MUFG Investor Services, we offer a dynamic and supportive work environment, with opportunities for growth and development. We are committed to providing our employees with the tools and resources they need to succeed, and we are proud to offer a range of benefits and perks to support our employees' well-being and success.



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