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Technical Support Specialist

2 months ago

Toronto, Ontario, Canada WZMH Architects Full time
Job Title: Technical Support Specialist - Information Technology

We are seeking a highly skilled Technical Support Specialist to join our team at WZMH Architects. As a Technical Support Specialist, you will be responsible for providing technical assistance and support to our employees and clients.

Job Summary:

The Technical Support Specialist will be responsible for troubleshooting and resolving technical issues related to computer systems, networks, and software. You will also be responsible for providing training and guidance to employees on the use of computer systems and software.

Key Responsibilities:
  • Provide technical support and assistance to employees and clients
  • Troubleshoot and resolve technical issues related to computer systems, networks, and software
  • Provide training and guidance to employees on the use of computer systems and software
  • Collaborate with other teams to resolve technical issues
  • Document and maintain technical knowledge and procedures
Requirements:
  • 3 years of experience in a technical support role
  • Strong knowledge of computer systems, networks, and software
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment
  • Ability to multitask and prioritize tasks
Benefits:
  • Competitive salary and benefits package
  • Opportunities for professional growth and development
  • Collaborative and dynamic work environment
How to Apply:

If you are a motivated and detail-oriented individual with a passion for technology, we encourage you to apply for this exciting opportunity. Please submit your resume and cover letter to [insert contact information].