Experiential Community Crisis Responder

3 weeks ago

Victoria, British Columbia, Canada AVI Health and Community Services Full time
Job Summary

The AVI Community-Led Crisis Response Team (CLCR) is a peer-assisted care program and a mobile crisis response team, led by persons with lived/living experience and mental health professionals. The team provides acute mobile crisis support and de-escalation services for persons 13 years of age and older experiencing mental health and/or substance use related crises.

Key Responsibilities
  • Provide rapid point of service mental health crisis management and de-escalation, including assessment, suicide intervention and safety planning, as well as acute care planning and follow-up.
  • Work in collaboration with all team members to provide comprehensive safety plans and establish post-crisis follow-up care.
  • Utilize a trauma-informed approach, including with persons who are escalated and who use language or express beliefs that could be offensive or triggering for staff.
  • Decenter themselves to provide care to all persons accessing our services.
  • Perform in-person assessment to critically assess and determine the next course of action, including in cases where Dispatch was unable to provide detailed information.
Requirements
  • Minimum 3 years relevant experience, including mental health services, de-escalation and crisis response, and case management.
  • Demonstrated experience utilizing lived/living expertise in service delivery and advocacy.
  • Living/lived experience of systems of oppression, including criminalization of illicit and street-based substances; victimization and persecution of mental health experiences; gender-, race-based and/or experiences of othering, particularly experiences of violent and/or harmful emergency services interventions.
  • Crisis Intervention Skills, including extensive experiencing with situational awareness, mental health assessments and suicide intervention.
  • Demonstrated skills, experience, and knowledge of harm reduction and health promotion practices.
  • Demonstrated practice of social justice, cultural humility, and trauma-informed approaches to care.
  • Relevant or applicable training/experience in anti-racism and an analysis of colonialism and the ways in which historical and ongoing colonization impacts Indigenous People.
  • Successful completion of CLCR/PACT Training Curriculum.
  • Valid Class 5 BC Driver's License with "Normal" Drivers Status.
  • Driver's Abstract (AVI will review the past year's driving record. Drivers will need to have no suspensions or prohibitions or 1 passenger only restrictions or a Driver's Factor of 1.1 or lower).
  • Employment subject to criminal record check for working with vulnerable populations.
Working Conditions

The CLCR team works in environments and conditions that may change quickly, including with persons who may be or become escalated. The Experiential Community Crisis Responder is expected to utilize a trauma-informed approach, including with persons who are escalated and who use language or express beliefs that could be offensive or triggering for staff.

What We Offer

AVI Health and Community Services offers a competitive hourly rate of $33.99/hour to start, with stepped increases based on seniority. The position is casual, with shifts falling between Monday to Sunday 7:00am to 3:00pm, 12:00pm to 8:00pm and 5:00pm to 1:00am. Afternoon Premium for Some Shifts: Afternoon Shift Premium of an additional $0.25/hour applies to any shifts that have at least 50% of their time scheduled between 4 pm and midnight.

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