Restaurant Operations Manager

3 weeks ago


Halton Hills, Ontario, Canada Mucho Burrito Full time

At Mucho Burrito, we are seeking a skilled Restaurant Operations Manager to join our team. As a key member of our management team, you will be responsible for overseeing the day-to-day operations of our restaurant, ensuring that our high standards of quality and customer service are consistently met.

Key Responsibilities:
  • Establish efficient methods to meet work schedules and ensure seamless service delivery.
  • Requisition food and kitchen supplies to maintain optimal inventory levels and minimize waste.
  • Supervise and coordinate the activities of staff who prepare and portion food, ensuring that all tasks are completed to the highest standard.
  • Train staff in job duties, sanitation, and safety procedures to promote a safe and healthy work environment.
  • Prepare budget and cost estimates to inform business decisions and drive profitability.
  • Address customer complaints or concerns in a professional and courteous manner, ensuring that all issues are resolved promptly and to the customer's satisfaction.
  • Maintain accurate records of stock, repairs, sales, and wastage to inform business decisions and drive continuous improvement.
  • Prepare and submit reports to management, highlighting key performance indicators and areas for improvement.
Requirements:
  • 1-2 years of experience in a similar role, preferably in the food service industry.
  • Excellent communication and interpersonal skills, with the ability to work effectively with staff, customers, and management.
  • Strong organizational and time management skills, with the ability to prioritize tasks and manage multiple projects simultaneously.
  • Cultural competency and the ability to work effectively with diverse staff and customer groups.
What We Offer:
  • A competitive salary and benefits package.
  • Ongoing training and development opportunities to support your career growth and success.
  • A dynamic and supportive work environment that values diversity, equity, and inclusion.


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