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Restaurant Operations Manager

1 month ago

Halton Hills, Ontario, Canada Tim Hortons Full time

Job Summary:

We are seeking a highly motivated and experienced Restaurant Operations Manager to join our team at Tim Hortons. As a key member of our management team, you will be responsible for leading a team of customer service representatives and ensuring that our restaurant operates at the highest level of quality and efficiency.

Key Responsibilities:

  • Manage labour costs through effective floor management
  • Control food & paper costs
  • Resolve Guest issues, as well as work with your team to minimize issues
  • Train new Team Members
  • Train, remind and encourage Team Members to follow all Health & Safety policies and programs
  • Coach & Team Members as needed
  • Be a leader and always lead by example by following all Tim Hortons policies and procedures
  • Plan, organize, direct, control and evaluate daily operations
  • Foster a positive work environment through leadership and example

Why Work for Us?

  • Amazing team
  • Flexible schedules
  • Competitive wages
  • Comprehensive training
  • Incentive and recognition programs
  • Team Tim Horton's Scholarship Program
  • Community involvement
  • Health and Dental benefits offered to qualifying employees
  • Amazing growth opportunities
  • And more...

Physical Demands:

  • Walking and standing for long periods of time
  • Able to lift and carry up to 20 kg / 45 lbs
  • Able to help as needed in receiving large deliveries up to twice a week
  • Able to transition between cold (e.g. freezer) and hot (e.g. oven) working environments
  • Ability to work under pressure in a high fast-paced environment adhering to tight deadlines

Availability:

  • Must be flexible as your work schedule may vary week to week based on business needs while fostering a fair work/life balance. Monthly schedules may require some afternoon and weekend shifts.