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Insurance Broker

2 months ago

Kitchener, Ontario, Canada Orbit Insurance Services Full time
Job Summary

We are seeking a highly skilled and motivated Insurance Broker to join our team at Orbit Insurance Services. As a key member of our customer service team, you will be responsible for providing exceptional service to our clients, resolving complex issues, and identifying opportunities to grow our business.

Key Responsibilities
  • Provide product and service information to clients, answering questions and addressing concerns in a professional and courteous manner.
  • Analyze risks and assess clients' insurance needs, making recommendations to ensure they have the right coverage.
  • Resolve complex issues and complaints, working closely with clients to find solutions and ensure their satisfaction.
  • Review policies annually, offering tailored insurance solutions and explaining products and promotions in simple terms.
  • Process rewrites and remarkets, following established new-business guidelines to ensure seamless transactions.
  • Maintain accurate records and documentation, updating rate manuals and ensuring compliance with industry regulations.
Requirements
  • AMF license required.
  • RIBO license or commitment to obtain required.
  • Minimum 3 years' experience in personal lines automobile and property insurance.
  • Intermediate knowledge of Microsoft Office Suite applications.
What We Offer

We offer a competitive salary and bonus structure, industry-leading group benefits, a defined benefit pension plan, and comprehensive mental wellness supports. Our hybrid work model allows for flexibility and work-life balance, while opportunities for advancement and professional growth are available for those who excel.

We are an equal opportunity employer, committed to creating an inclusive and diverse work environment. If you are a motivated and customer-focused individual with a passion for insurance, we encourage you to apply.